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Crop Procedure Writer


Zurich is currently hiring a Crop Procedure Writer to join the RCIS/Crop team! In this role, you will draft, edit, and format basic to complex Standard Operating Procedures (SOPs) utilizing established standards and guidelines. You will utilize strong interpersonal communication and project management skills to collaborate and build trust with departmental subject matter experts(s). The Crop Procedure Writer will gather process and procedure details and translate that into a working SOP to be followed company-wide. As you expand your knowledge of crop insurance processes and demonstrate proficiencies in the areas below, you will advance your career as a Crop Procedure Writer. Zurich is open to hiring talent preferably at one of their Zurich office locations either in Anoka, Minnesota, or Overland Park, Kansas, or Schaumburg, Illinois. We will also consider this position 100% work from home in any  US state.

In this role you will be responsible for:


  • Drafting, editing, and formatting basic to complex Standard Operating Procedures (SOPs).

  • Researching and translating crop insurance procedural information.

  • Managing multiple projects simultaneously and meeting established deadlines.

  • Conducting basic audience analysis and facilitating Subject Matter Expert (SME) information gathering sessions.

  • Editing and/or reformatting procedural documents (to include customer correspondence and company forms) and ensuring documentation is in compliance with corporate standards.

  • Following established guidelines for organization and design of work.

  • Assisting with maintaining electronic document library or repository.

  • Creating process flows and/or graphical technical presentations for others.

  • Assisting with developing and delivering training materials to include PowerPoint presentations.


Basic Qualifications:


  • Bachelor’s Degree and 3 or more years of experience in the technical writing area

  • 3 or more years of technical documentation and publication experience

  • Process definition and documentation experience


Preferred Qualifications: 


  • Strong verbal, written, and interpersonal communication skills

  • Excellent project/workload management, collaboration, & meeting facilitation skills

  • Customer correspondence (letter-writing) and formatting skills

  • Adobe Acrobat form creation/maintenance experience

  • Microsoft Visio process flow experience

  • Intermediate to expert Microsoft Word experience/skills; intermediate experience in other Microsoft O365 programs (e.g., Outlook, Teams, SharePoint, Excel)

  • Team player and able to work collaboratively to create an inclusive team environment

  • Ability to adapt to change and embrace new processes/procedures


Applicable Only to Jobs to be Performed Remotely in any US state


The salary range for this role is $56,200 - $70,700.  This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting.  This range is only applicable for jobs to be performed Remotely in any US stateBase pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future.  This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (, including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.  
A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 
Location(s): AM - Anoka, AM - Remote Work (US), AM - Overland Park, AM - Schaumburg
Remote Working: Yes
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MM1 

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