RCIS Regional Underwriting Lead

Zurich RCIS is currently hiring an RCIS Regional Underwriting Lead to join the Policy Underwriting Services team in the Great Lakes Region! This role will lead, motivate and develop a team of Crop Insurance Underwriting Associates and Analysts and will work closely with Field Sales and Service teams to support our Agents and customers in the growing Crop industry.

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

Anticipated travel for this position is roughly 10%.

Our Regional Underwriting Managers are charged with a variety of tasks including:

• Providing knowledge of crop insurance policy and procedure to your team; along with guidance, review and process of crop insurance documents associated with the procurement of Crop insurance
• Reinforce training from our National Training team relative to SOPs, CI Max suspensions - may train on more complex suspensions – will be a champion for change as new technologies are implemented
• Monitoring the team status of suspended policies and provide guidance to ensure that the required information is received and processed in accordance with established SOPs and RMA procedures
• Working with the other Regional Offices to provide consistency in handling submissions and processing policyholder RMA exception requests
• Ensure the team is capable of providing superior customer service internally and externally, while handling any escalated issues as appropriate
• Provide training and support in internal training meetings
• Demonstrating superior customer focus while maintaining the highest level of professionalism to ensure the customer's needs are met, employee engagement is high and production goals are achieved

While it is preferred that this position works a hybrid schedule of three days per week of our Anoka, MN office, we are open to remote candidates. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. 

Required Qualifications:

• Bachelor’s degree and 4 or more years of experience in the Insurance, Underwriting or Market Facing area
  OR
• Zurich Certified Insurance Apprentice, including Associate Degree and 4 or more years’ experience in the Insurance, Underwriting or Market Facing area
  OR
• High School Diploma or Equivalent and 6 or more years of experience in the Insurance, Underwriting or Market Facing area
  AND
• Knowledge of the insurance industry and the legal and regulatory environment

Preferred Qualifications:

• Insurance certifications
• People management experience
• Experience working in a production and metrics performance environment
• Knowledge of operational budgets
• Knowledge of international insurance programs

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Anoka
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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