Records Processor

Zurich is currently looking for a Records Processor to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. This is a hybrid position with mandatory 3 days in office. The candidate selected for this opportunity should report into the following North American office location: Anoka, MN.

As a Records Processor, one will be responsible for a variety of tasks:

• Responsible for using multiple computer applications and knowledge of general computer systems (i.e. Microsoft Office, Acrobat Adobe, Windows Applications, Microsoft Dynamic/CRM, entering transactions into PC applications using 10 key data entry skills)

• Meet workload production with established guidelines/timeliness standards.

• Using multiple resources and records to verify accuracy of general database entries.

• Responsible for managing customer service-related tasks, including prompt email responses and addressing internal inquiries in a timely and efficient manner.

• Oversee the review, verification, and editing of digital documents and data to ensure accuracy and compliance with company standards.

• Deliver imaging production support to ensure meeting departmental service level agreements (SLAs).

• Work under general supervision following established processes and procedures as a team and/or independently.

• Ability to exercise judgment within set guidelines.

Basic Qualifications

• High School Diploma or Equivalent and 1 or more years of experience in the Clerical Support area
  OR

• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support area

Preferred Qualifications

• Crop Insurance industry experience.

• Knowledge of Microsoft Office, Acrobat Adobe, Windows Applications

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s):AM: Anoka

Remote Working: No

Schedule: Full Time

Employment Sponsorship Offered: No