UX Interaction Designer

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980.  Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

RCIS (Rural Community Insurance Services), a division of Zurich North America, is currently hiring an UX Interaction Designer to work out of our Anoka, MN office. 

As an integral part of the software development team at RCIS, the UX Designer will contribute to the overall usability strategy within our product development roadmap. This strategy is comprised of delivering the vision, experience, and standards for information architecture and user experience.

The UX Interaction Designer fulfills key business objectives by designing effective and efficient digital user experiences through wireframes, interaction models and UI specifications. The UX Interaction Designer will also partner with cross-functional Agile software teams to establish and deliver on customer requirements as they pertain to the creation of new or existing product digital experiences. Working closely with product and program managers, business representatives and customers, the UX interaction Designer defines and ensures UX strategy and design guidelines are incorporated into requirements that specify how products are expected to operate and behave in order to achieve the expected user experience. This extends to ensuring plans incorporate user testing and validation of the documented experiences.

Responsibilities will include:

• Facilitating the client’s product vision by researching conceiving, sketching, prototyping, and user-testing experiences for digital products.
• Taking a user-centered design approach and rapidly test and iterate your designs.
• Translating designs into site maps, user flows, wireframes, journey maps, mockups and prototypes leading to intuitive user experiences for a wide range of device types and interfaces
• Identifying design problems and devise solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Collaborating with other team members and stakeholders.
• Asking smart questions, taking risks, and championing new ideas and UX/UI design standards.

Basic Qualifications:

• Bachelor’s Degree and 5 or more years of experience in the Application Design and Development area OR
• High School Diploma or Equivalent and 7 or more years of experience in the Application Design and Development area 

Preferred Qualifications:

• Bachelor’s degree in human factors, visual communications, graphic design, web design or other IT or marketing-related disciplines, or five or more years of UX design experience required with a portfolio demonstrating user experience and visual design work.
• Expertise in standard UX software such as Axure or other design software is a must.
• Basic HTML5 and CSS3 skills are needed; JavaScript skills considered a plus.
• A self-directed, creative individual able to effectively articulate and present innovative user experience solutions with solid leadership skills.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Experience in designing workflows, information architecture, storyboards, wireframes, mockups, design specs and guidelines.
• Knowledge of web standards and accessibility guidelines.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Ability to iterate designs and solutions quickly, efficiently, and intelligently.
• Ability to communicate design processes, ideas, and solutions clearly and effectively to teams, management, and clients.
• Be open to receiving feedback and constructive criticism.
• Be passionate about all things UX and other areas of design and innovation and resolving user pain points through great design.
• Research and showcase knowledge in the industry’s latest trends and technologies.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.  The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $89,775.00 to $147,000.00, with short-term incentive bonus eligibility set at 10%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Anoka
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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