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Claims Specialist I - Property



We are currently seeking an individual interested in expanding their insurance career in commercial property technical claims handling, while working closely with a team of individuals with varied backgrounds and experiences.


At this level, you will handle a caseload of commercial property claims of lower complexity and risk exposures. You will also learn how to effectively manage your claims caseload from assignment through resolution, and in accordance with Zurich’s best practices and authority limits.  


This is an opportunity to develop your technical skill set in policy interpretation and coverage analysis.  In this role, you will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers and brokers to provide a quality claims experience.


At Zurich North America (ZNA), the Property Claims organization is dedicated to helping our customers mitigate commercial property and business interruption losses related to structural building damages and content losses as a result of weather events, theft, water or flood damages, and vandalism. Our purpose is to get our customers back on their feet and operational as quickly as possible. 


Here is what you can expect as a colleague of the Property Claims team: 


  • Be part of an internal career path and actively participate in continuous conversations with your leadership that fosters growth into a consultative claims subject-matter-expert in commercial property claims handling

  • Learn technical claims excellence and industry best practices from a team of dedicated leaders

  • Interact with colleagues from diverse experience and backgrounds in a team environment

  • Invest in your career development through the attainment of adjuster state licenses, or insurance designations and coursework

  • Develop partnerships across organizational levels and functions

  • Occasional business travel may be required.


The successful candidate will work remotely from anywhere in the entire U.S.. 


Basic Qualifications:


  • Bachelor’s Degree and 2 or more years of experience in the Claims Handling or Insurance area

  • 1 or more years in the Zurich North America Claims Foundational Training Program

  • Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in the Claims Handling or Insurance area

  • High School Diploma or Equivalent and 4 or more years of experience in the Claims Handling or Insurance area

  • Juris Doctor and 1 or more years of experience in the Claims Handling or Insurance area

  • Must obtain and maintain required adjuster license(s)

  • Customer service experience


Preferred Qualifications:


  • Analytical skills

  • Negotiation skills

  • Strong verbal and written communication skills

  • Experience collaborating across work groups

  • Organization skills and time management skills

  • Microsoft Office experience

  • Experience with Xm8, Xactimate, Xact or Xactanalysis


Applicable Only to Jobs to be Performed Remotely in any US state

The salary range for this role is $61,100 - $73,300.  This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting.  This range is only applicable for jobs to be performed Remotely in any US stateBase pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future.  This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (, including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.  
A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 
Location(s): AM - Remote Work (US)
Remote Working: No
Schedule: Full Time
Linkedin Recruiter Tag: #LI-MM1 

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