AI Solution Expert (Agentic AI)
We Are Waiting for You
Hi there!
I am Laura, the recruiter for this position. Nice to meet you!
First, a little bit about what I like the most about working at Zurich Technology Delivery Center: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at Zurich!
First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.
Who Are We?
Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.
In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.
If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.
What Can You Expect?
Are you ready to shape the future of Agentic AI at Zurich?
As the Group Data function, in DBI we’re adding another aspect to our mission, push the boundaries of Agentic AI in Zurich to automate complex data-driven workflows across the organization.
This isn’t theoretical work. You’ll be shipping production-grade software that real teams depend on—from building reusable platform capabilities to implementing specific automation use cases that solve immediate business problems.
If you’re an engineer at heart, excited by the prospect of building the next generation of Agentic AI solutions, and eager to leave your mark on a multinational insurance leader, we want to meet you!
And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked.
As an AI Solution Expert (Agentic AI) you will have the opportunity to:
Build Production Agentic AI Solutions
- Contribute to Zurich’s Agentic Analytics platform: core services, APIs, orchestration layers, and reusable components
- Design and deliver custom AI agent workflows that automate manual processes for data, analytics and business teams
- Own the full lifecycle: from understanding user needs and defining architectures to deployment, monitoring, and iteration
- Write clean, maintainable, production-quality code in Python
Drive Technical Excellence
- Establish testing, monitoring, and observability standards for AI agents (accuracy, reliability, performance)
- Design APIs and integrations that connect agents to Zurich’s business-critical systems
- Contribute to platform architecture decisions and technical standards as the team matures
Collaborate and Deliver
- Work with Product Managers, AI Analysts, and Solution Architects to scope and deliver use cases
- Partner with cross-functional teams to integrate Agentic AI solutions into existing workflows
- Communicate technical trade-offs and solution designs clearly to stakeholders
Grow the Team’s Capabilities
- Share knowledge and mentor junior engineers as we scale the team
- Help define how we work: processes, tools, best practices, and quality standards
- Stay current with Agentic AI developments and bring new ideas to the table
Work alongside experts in various technological domains.
Enhance your skills with real-world experience
Contribute to a team that values your input and creativity.
What Makes You a great Fit?
While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!
We’re looking for innovators, self-starters, and lifelong learners—people who thrive on challenge and are driven to make things happen.
Key Traits
- Self-Starter: You take initiative, unblock yourself and others, and drive projects forward.
- Curious & Always Learning: You’re passionate about staying at the cutting edge of AI and engineering.
- Proactive & Resourceful: You anticipate challenges and tackle them head-on.
- Detail-Oriented: You care about getting things right, from design to deployment.
- Collaborative: You communicate clearly and work well with colleagues from all backgrounds.
- Engineering Mindset: You deliver robust, production-ready solutions.
- Methodological Expertise: You’re comfortable with DevOps, Agile, and modern software delivery practices.
What you bring
Must haves
- 5+ years building enterprise production systems – you’ve shipped software that real users depend on
- Expert Python knowledge – Pydantic, FastAPI, and modern frameworks are second nature
- Strong SQL skills – you understand data, not just code
- Production delivery experience – CI/CD, testing, monitoring, deployment, and all the unglamorous stuff that makes software reliable
- Software architecture mindset – you design systems that scale, evolve, and don’t fall apart under pressure
- Communication skills – you can explain technical decisions to engineers and non-engineers alike
- Bachelor’s or Master’s in Computer Science, Engineering, or related field (or equivalent experience)
Strongly preferred
- Data engineering experience – worked with modern data stack technologies like Databricks or Snowflake
- Understanding of data science concepts – you don’t need to be an ML expert, but you understand embeddings, vector search, and how models work
- Some exposure to LLMs or AI agents – you’ve experimented, prototyped, or built something with LlamaIndex, LangChain, CrewAI, AutoGen, or similar tools
Nice to have
- Knowledge of cloud platforms: Azure (AKS, DevOps, Monitor), AWS, or GCP
- Containerization: Docker and Kubernetes
- API design: Building robust REST APIs
- MongoDB (especially Atlas with vector embeddings)
- Monitoring & observability: LangFuse or similar tools
- Model Context Protocol (MCP): Emerging standard for AI agent tool orchestration
- Responsible AI practices and governance frameworks
And… What Makes Us Special?
As well as a competitive salary and a yearly bonus, we offer:
- To support your work-life balance, we have adopted a flexible working model.
- Option to work abroad up to 25 days yearly.
- Over 300 euros to set up your home office and additional monthly home office allowance.
- Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
- Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
- Life and accident insurance.
- Collective Life retirement Plan
- 2000 referral bonus if you bring other talented people like you to the company.
- Special banking and insurance conditions plus Exclusive Employees discounts
- Functional diversity benefits
- Stock options and mortgage benefits.
Where Are We Located?
Barcelona, Poblenou.
#Li-hybrid
We Are Waiting for You.
Can you see yourself in this role? Don’t wait any longer! Apply by sending your CV in English.
If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.
At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.
Zurich Technology Delivery Center – Your Talent, Our Strength
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): ES - Barcelona
- Remote working: Hybrid
- Schedule: Full Time
- Recruiter name: Laura Santamaría Rodríguez