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Configuration Manager for Global Pricing Platform 80%-100%


Our opportunity


Business Technology Operations seeks a Configuration Manager to manage the end-to-end development environments and infrastructure for a Guidewire based global, business critical application.


As part of the internal development team within the core GPP IT team you will ensure the stability and availability of the GPP development and production environments alongside our IT hosting partner. You will be responsible for overseeing configuration management procedures to improve efficiency, ensure a smooth workflow and 99.9% up time of the application. These include, but are not limited to, vulnerability management, organising and managing product releases with the IT hosting partner, API management, lower environment configuration and ad-hoc requests from other internal IT teams.


You will be part of a large team of Project Managers, Business Analysts, developers, testers, and business stakeholders spread around the world who work to build, implement, operate, and maintain new underwriting pricing products across multiple Commercial Insurance lines of business so ensuring a stable environment is key.


Additionally, you will have the chance to work with developers to understand Guidewire software development and grow in this area over time.


Your role


As a Configuration Manager your main responsibilities will involve


  • Ensure the stability and availability of the GPP development and production environments
  • Work with other internal Zurich technical teams to ensure GPP environments are meeting IT security and software standards
  • Responsible for any changes made to environment configurations
  • Work closely with the IT hosting partner to organise and manage higher environment deployments as well as coordinate ad-hoc tasks
  • Monitor the higher environments using corporate tools to ensure any issues are identified and resolution triggered
  • Ensure environments are up to date in terms of vulnerabilities and software versions
  • Manage any Service Now incident tickets related to GPP environments
  • Manage system outages and work to restore services with all necessary teams
  • Ensure close collaboration with other IT teams
  • Review environment documentation and keep up to date


Your Skills and Experience


As a Configuration Manager your skills and qualifications will ideally include:


  • Bachelor’s degree in Business Administration, Computer Studies or similar  
  • Analytical thinking and quick to identify problems
  • Fast learning, self-motivated, proactive, and able to show initiative
  • Positive attitude with ability to adapt in a changing environment
  • Ability to effectively prioritize and execute tasks while under pressure
  • Excellent listening, interpersonal, written, and oral communication skills
  • Critical thinking skills
  • Excellent customer service and relationship management experience
  • Experience with Service Now preferred
  • Any coding / Guidewire experience would be a benefit
  • Fluent in written and spoken English


Additional Information


 As well as a competitive salary and a yearly bonus we offer benefits package which includes:

  • Option to work remotely within Spain even up to 100% - you choose
  • Over 300 euros net to set up your home office and additional monthly home office allowance
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Collective Life Retirement Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts


Primary work location is Barcelona, Poblenou. Please apply with your CV in English by clicking on the button “Apply online”.


Who we are


Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.


Diversity & Inclusion


At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.


So be challenged. Be inspired. Help us make a difference.


You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!


  • Location(s):  ES - Barcelona 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Alvaro Gallego Zazo

Apply now »