Digital Product Manager - temporary

Digital Product Manager- temporal

Our opportunity

You act as a true business partner and peer as the "Product Manager” in the GTO organization for the digital & omnichannel domain. You define a strategic vision for the technological evolution of your domain in close alignment with the business evolution strategy.

With your excellent knowledge of solutions used in both the digital and omnichannel domains, as well as your experience in transformations & business operations, you drive the transformation of solutions used in this domain, leveraging agile methodologies deployed at Zurich Insurance Group.

This is a temporary role.

Your role

As a Digital Product Manager your main responsibilities will involve:

• Developing and owning the technology strategy and vision for a comprehensive omnichannel experience and leading its execution which includes domain architecture definition, choice of technological solutions, feature roadmap

• Collaborating with and aligning global and local stakeholders to maximize business value and ROI by continuously improving product features and capabilities.
• Defining, measuring, and enhancing the user experience in collaboration with CX, UX/UI design services teams to meet the highest standards of usability, accessibility and user satisfaction.

• Leading the product discovery & delivery streams
• Ensuring the maintenance and the quality of the service including level 1, 2 and 3 support, solution availability, response times, security
• Managing solution providers (software vendors, IT partners) contractual agreements, vendor relationship and budget across the domain solutions
• Leading a multidisciplinary team, supporting their professional development (training and career plans), defining and evaluating objectives

Your Skills and Experience 

As a Digital Product manager your skills and qualifications will ideally include:

• University degree, preferably in the areas of digital technologies, or an equivalent combination of education and work-related experience.
• Certified project management and Agile practitioner (Scrum / Agile / PMI...)
• Over 8 years’ proven experience with digital platforms such as Digital wallet, video conferencing, design systems, survey management, mobile analytics (google analytics…) including market launch and operationalization.
• Strong understanding of customer facing digital processes, insurance domain, customer data architectures and integration capabilities
• A passion for digital technology with a customer-centric driven mindset
• Excellent organizational and communication skills
• Energetic, passionate, creative, straight forward and performance driven personality
• Proactive and accountable person who cultivates professional network and build effective working relationships in an international matrix environment.
• Collaboration oriented attitude, high level of integrity and commitment
• Experienced in leading and coaching product teams in a dynamic and multicultural environment.
• Fluent in English (written and spoken), any other language is an advantage

What we offer?

 As well as a competitive salary and a yearly bonus we offer:

• Option to work abroad up to 25 days yearly
• Over 300 euros to set up your home office and additional monthly home office allowance
• Wide range of internal and external trainings, including free English, German and Spanish classes depending on the needs
• Ticket restaurant or flexibility to exchange it for other benefits
• Life, accident, and Health Insurance
• Collective Life Retirement Plan
• 2000 referral bonus if you bring other talented people like you
• Special banking and insurance conditions plus Exclusive Employees discounts
• Functional diversity benefits
• Events: summer and Christmas party, different activities like hiking, investment, beach volley club and many more
• No dress code

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Please apply with your CV in English.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

Diversity & Inclusion

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

So be challenged. Be inspired. Help us make a difference.

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!

• Location(s):  ES - Barcelona 
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Maria Eugenia Torres