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IT Business Analyst


Hey!  #LI-Hybrid


I am Susana, the recruiter for this role. I love to have a hot cup of coffee whilst I read a good book cozying up on the couch. Lovely to meet you!


Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your career. I am sure by now all offers look the same.


I will be honest with you, at Zurich we do not claim to be perfect, but we are pretty cool! If you want to know why, keep reading!


But first, THANK YOU for showing interest in our company. We know that a job search can be challenging, but don’t worry, what goes around comes around!


Let’s get straight to the point! I will try to sum up our DNA in 2 essential points:


  • We love volunteering but we prefer to be Change Activists. What does that mean? We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. This year alone, we have already volunteered for over 2000h!


  • At Zurich we say it loud and clear: We are proud of our colors, we believe that a diverse and inclusive team makes the difference. We don’t discuss disability, we discuss capability! We want you to be yourself, without closets in between or glass ceilings making you fragile. 50% of our high responsibility positions are occupied by women (including our Executive Committee). Do you know that we produce our own podcasts about gender identity? We are building a company were everyone is welcome!



At this point you might be asking yourself: Susana, how will be my day to day?


As an IT Business Analyst with a flair for data you will augment a high profile team of business analysts, solution architects and developers working on key applications and strategic projects for Commercial Insurance International Programs. You will analyze and prioritize business requirements, translate them into solution requirements and ensure their implementation at a highest quality level throughout the lifecycle. You have a sound knowledge in both, IT and the insurance industry and a vast interest to deepen your domain knowledge in Commercial Insurance and International Program business.


Your day to day will be the following:


  • Plans, conducts / facilitates elicitation sessions for business requirements gathering with subject matter experts and end users
  • Produces requirement specifications and outlines solution design documents throughout the project life cycle
  • Engages in/facilitates solution design and brainstorming session across teams
  • Analyzes and manages requirement risk, prioritizes and aligns short/mid-term requirements with long term (multi-year) business visions
  • Contributes to business cases, including cost / benefit analysis, risk assessment, project scope definition and development of a high-level schedule
  • Defines and governs data structures for business rules and business data
  • Support data mapping, transformation, and aggregation to prepare data for tool integrations to ensure consistent flow of data from source systems to target system
  • Participates in development of test plan, testing, implementation, and training activities
  • Conducts post implementation activities including problem solving and measurement of benefits achieved
  • Participates in production support & maintenance activities associated with core International Programs platforms and applications




How do you know you fit in? I’ll explain:


Don’t worry, we are not asking you to save the planet or meet 100% of the requirements.  


  • Proven experience as business analyst ideally in international projects with a clear solution and delivery mindset
  • Sound knowledge of the insurance industry, ideally Commercial Insurance is of advantage
  • Sound experience in capturing complex business and data requirements, analyze them and translate them into easily understandable functional requirements
  • Competence and experience in conceptualizing solutions and must possess in-depth, strong problem-solving analytical skills
  • Being experienced working in an agile delivery environment, feeling comfortable in complex international project setups and able to work under pressure in a multi-vendor and multi-cultural setup
  • Experience in application testing and supporting/organizing user acceptance testing
  • A bachelor’s degree or comparable qualification preferably in IT, business information or equivalent
  • 3 to 5 years working experience as Business Analyst or Subject Matter Expert in the Insurance Industry
  • Balanced mix of business acumen as well as affinity to technologies, systems as well as data and its structures
  • Advanced English language skills, orally and in writing



Right now, either you feel as great as when you fit into the right size of your jeans or you are thinking “this is not for me” (and that’s ok, we will meet again in a bright future). However, you can share my contact with those near you who you feel might be a fit to the job.


At Zurich we love to live life to the fullest. I would love to know how we can make you happy, but for me, balance between life and work makes the difference. Flexibility and digital disconnection are real and encouraged.


#PorSerDeZurich, you can choose the benefits that best fit your needs. We all know that “to each their own”.


  • FlexWork: We love flexibility. We want to offer you a flexible hybrid mode so that you can organize your work schedule as you wish. We also offer you a home office extra bonus.
  • We believe you learn by doing, which means we allow movement of our employees in between different departments, both locally and at an international level thanks to the program “Talent in Motion”. And so, you can further your knowledge and growth, we offer English classes, training, and a personal mentoring program.
  • Flexible remuneration: You will be able to choose what suits you best! Choose from medical insurance, training, volunteering programs, kindergarten and so much more!
  • At Zurich we know that putting a smile on someone else’s face is easier than you think! That’s why we are activists! We will gift you a whole working day to dedicate to the cause that is closer to your heart.
  • Referral bonus if you bring other top talent like you! Just remember - we are not looking for perfection, so feel free to share my contact information with people you know who might be a good match, and I will be happy to meet them.
  • If Sport Spice as always been your favorite, now is your chance to get fit! Marathons, gym discounts and much more! Are you ready to go?
  • Do you prefer the beach or the mountains? You will have 25 vacation days, plus insurance day and your birthday to do all the things you love the most. But fear not, we mean real digital disconnection. Because we all know life is short and you deserve a good rest!
  • At Zurich we think about the future, therefore offer a retirement plan and life insurance and discounts in banking and other insurance products.



If you managed to read up to this point, THANK YOU! We are pretty cool, aren’t we?


If you feel butterflies in your stomach and you think we are a match, send smoke signs… or your CV if you think the smoke thing won’t cut it.


And to top it off, do you want to know what Zurich employees think? I could tell you we are nº1 Top Employers in Spain, but we would love you to hear it from our people by visiting our Glassdoor profile. No blessing in disguise!


I hope to meet you soon!







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