Multinational Underwriter Service

We Are Waiting for You

Hi there!

I am Alba Marin the recruiter for this position (and hopefully, your future colleague!).

First, a little bit about what I like the most about working at ServiZurich: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive.  Now, I can't wait to share this exciting journey with you at the Zurich!

Let me take a wild guess: you’ve probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here’s the scoop: At Zurich, we might not have all the answers (and we’re not striving for perfection!), but we’ve got something special. Curious? Keep reading!

First off, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.

What Can You Expect?

And you might be thinking: This is great, what will my day-to-day be like, at Zurich? I’m glad you asked – I asked myself the same question at the time.

As a Multinational Underwrite Service professional you will have the opportunity to:

• Coordinate between teams to ensure information completeness in order to issue Multinational policy across our network of 200+ territories.
• Act as the primary point of contact for underwriting and servicing teams globally. Ensure timely and accurate communication with all internal stakeholders regarding policy matters.
• Prepare policy wording documents for sophisticated customer needs in Financial Lines, Property, Corporate Accident and Business Travel products.
• Maintain Multinational data in core global systems, ensuring all information is accurate and accessible.
• Maintain internal guidelines updated to reflect process and policy changes, ensuring the team’s operations align with the latest standards and best practices.
• Actively support transformation initiatives. Provide insights and recommendations to drive improvements that elevate service quality.

What Makes You a Great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

• Strong business support and/or operations capabilities with more than 2 years of experience.
• Proficiency in Microsoft Office tools (Word, Excel, Outlook, Powerpoint).
• Clear and confident communication in English, both written and verbal; additional languages are a plus.
• Detail-oriented mindset with a proactive approach to problem solving.
• Team player with a collaborative attitude and adaptability to change.
• Fast learner with strong organizational and prioritization skills.
• Strong cultural awareness and ability to work effectively across diverse teams and geographies.

Qualifications

• High school diploma or GED (equivalent).
• Educational background in administration, international trade, or international relations preferred; other degrees are welcome.
• Experience in customer service is an advantage.
• Familiarity with corporate or international insurance is a plus.
• Power BI and data management expertise is desirable.

And… What Makes Us Special?

As well as a competitive salary and a yearly bonus, we offer:

• To support your work-life balance, we have adopted a flexible working model.
• Over 300 euros to set up your home office and additional monthly home office allowance.
• Wide range of internal and external trainings, including English and Spanish classes depending on the needs.
• Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
• Life and accident insurance.
• Collective Life retirement Plan
• 2000 referral bonus if you bring other talented people like you to the company.

• Special banking and insurance conditions plus Exclusive Employees discounts 

• Functional diversity benefits 

• Different social clubs such as hiking, investment, beach volley and many more 

Where Are We Located?

Via Augusta, Barcelona.

#Li-hybrid

We Are Waiting for You.

It’s a match? Don’t wait any longer! Apply by sending your CV in English.

If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

ServiZurich– Your Talent, Our Strength