Senior AI Engineer (Commercial Insurance Team)

We Are Waiting for You 

 Hi there!

I am Laura, the recruiter for this position. Nice to meet you!

First, a little bit about what I like the most about working at TDC: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive.  Now, I can't wait to share this exciting journey with you at the Zurich!

First off, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.

What Can You Expect

Are you a motivated, hands-on, and innovative person, interested in working for one of the largest global insurers? Are you obsessed with developing great AI/LLM-powered analytics software, which helps addressing daily business challenges of one of the biggest global insurers? Then this job is something for you.

We are looking for a Senior AI Engineer with strong engineering skills to join the global Commercial Insurance team. In this role, you will:

• Solve high impact business problems with a particular focus on Underwriting, for example: understanding claims drivers, portfolio optimization or improving our risk selection,
• Learn how Commercial Insurance works at its core, including dedicated training,
• Be part of a fast-paced entrepreneurially minded global team, which is daring to challenge the status quo,
• Developing and driving adoption of our main global Underwriting analytical product suite,
• Excelling on your technical skills by working with internal and external experts.

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked. 

As a Senior AI Engineer (Commercial Insurance) you will have the opportunity to:

• Working on high impact projects with end-to-end responsibility for their success
• Evaluating and applying the right cloud and foundation model capabilities (e.g., Azure OpenAI and open-source models) to solve specific business problems, including RAG, tool-use/agents, and orchestration
• Generating insights from internal and external data sources, using a wide range of tools and methodologies, e.g., from building robust big data pipelines in Spark/Databricks to applying LLMs, retrieval, embeddings, and classical ML/statistics, and extending our front-end applications
• Building applications loved by internal and external users: from implementing proof of concepts to full-scale solutions; from portfolio management applications used by senior Zurich executives to API services embedded into the core Underwriting processes
• Making sure our platform expands and runs reliably in Production: build or help build AI models, add new and further optimize existing data pipelines, expand our automation architecture (e.g., web scrapers, automated user alerts)
• Coordinating directly with product managers and application users globally (with particular focus on adoption)
• Mentoring and developing more junior team members on all matters above
• Work alongside experts in various technological domains.
• Enhance your skills with real-world experience
• Contribute to a team that values your input and creativity.

What Makes You a great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

• Technically strong:

• Has professional experience across data science and data engineering (shipping production grade analytics/AI applications)
• Hands-on experience building LLM applications (e.g., prompt design, retrieval-augmented generation, embeddings, vector stores, evaluation & guardrails, cost/performance tuning) and willingness to engineer the full stack to get them into production
• Familiarity with agentic patterns (tool use, planning, function calling, document workflows) and LLM orchestration frameworks
• Solid statistical foundations (e.g. regression, time series, uncertainty estimation)
• Any Dataframe API (like Spark or Pandas) and SQL
• Query optimizations (RDBMS or Spark) and indexing
• Strong Python (production-grade). Java and/or Scala are a plus; functional programming experience is a plus
• Knowledge of scripting languages, such as Python, R, bash
• Experience working on all stages of the software development lifecycle

• Can-do attitude, with a clear focus on the end-product and user experience and the specific business use case
• Passion to tackle real business problems and persistence to follow through with your recommendations
• Good team player and communicator
• Excellent written and spoken English, other European languages are a plus

Preferred skills/experience:

• Experience with cloud-based technology and solution design: e.g., experience with Microsoft Azure Products, Databricks, Kubernetes, Docker
• Front-end development experience is a strong plus
• Experience in designing, running, and expanding AI models (in particular, text classification, entity extraction, clustering & topic modeling) in production; with a main focus on Natural Language processing
• Experience with web scraping, e.g., Selenium/Playwright

And… What Makes Us Special?

As well as a competitive salary and a yearly bonus, we offer: 

• To support your work-life balance, we have adopted a flexible working model.
• Over 300 euros to set up your home office and additional monthly home office allowance.
• Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
• Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
• Life and accident insurance.
• Collective Life retirement Plan
• 2000 referral bonus if you bring other talented people like you to the company.
• Special banking and insurance conditions plus Exclusive Employees discounts 
• Functional diversity benefits 
• Different social clubs such as hiking, investment, beach volley and many more
• Stock options and mortgage benefits.  

Where Are We Located?

 Barcelona, Bac de Roda.

#Li-hybrid

We Are Waiting for You.

 Can you see yourself in this role? Don’t wait any longer! Apply by sending your CV in English.

 If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

 At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

ServiZurich – Your Talent, Our Strength

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  ES - Barcelona 
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Laura Santamaría Rodríguez