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Social Media and Digital Marketing Analyst

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Our opportunity

 

We are seeking a Social Media & Digital Marketing Analyst to join our Team.

In this role, you will be part of the Measurements and Insights Studio, a Team responsible for controlling, reporting and analyzing all activities related to Zurich on different social media and digital platforms for key markets on a Global level (e.g. Twitter, Facebook, Instagram, YouTube, LinkedIn, Online Magazines, etc.).

You will be responsible for delivering meaningful and actionable insights, analyzing the performance of global and local campaigns, providing with guidance & recommendations to the stakeholders and supporting the Zurich customer-centric strategy.

You will work mainly with Group Customer Office but dealing with projects that are for different internal Zurich teams (Business Units, Group Comms, Group Strategy, Sustainability, etc).

 

Your role

 

  • Analyze and categorize social media & digital posts to create alerts, reports and engage with Zurich digital community
  • Distribute alerts related to brand reputation, security and customer complaints
  • Desktop research on social media & digital activities of competitors and benchmarking analysis to identify industry trends 
  • Develop, produce and distribute social media & digital reports containing actionable and consistent insights
  • Support key strategic initiatives from Group Customer Office
  • Support & engage with digital analytics activities
  • Provide accurate quantitative & qualitative analysis about digital activities & campaigns
  • Produce state of the art presentations for stakeholders and senior leadership with relevant insights on campaigns, initiatives, social media channels, etc.
  • Share relevant social media & digital insights and compelling content for the internal Social Media platform for employees

 

 

Your Skills and Experience

 

As a Social Media and Digital Marketing Analyst your skills and qualifications will ideally include:

  • Over 5 years of experience in similar roles
  • University Degree in Marketing, Communication or with a related focus
  • Proficiency in English, Fluent in Spanish and Elementary level in German (nice to have)
  • Other languages are a plus (Portuguese, French, Italian, etc.)
  • Stakeholder & project management
  • Relevant experience working with social media tools such as Sprinklr, Social Studio, Hootsuite, etc.
  • Knowledge and Experience with digital analytics and digital tools (e.g. Google Analytics, Tag Manager, Data Studio, Adobe, Salesforce, Hubspot, etc.)
  • MS Office: strong PowerPoint and Excel skills
  • Extremely detail oriented and proactive
  • Strong written and verbal communication skills
  • Curiosity to learn about customer behaviors, insights and link them to initiatives & strategies
  • Digital enthusiast: up to date on latest social media trends

 

Additional Information

 

 As well as a competitive salary and a yearly bonus we offer benefits package which includes:

  • Option to work remotely within Spain even up to 100% - you choose
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Pension Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Please apply with your CV in English by clicking on the button “Apply online”.

 

Who we are

 

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

  

Diversity & Inclusion

 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

 

So be challenged. Be inspired. Help us make a difference.

 

Why Zurich

 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

  • Location(s):  ES - Barcelona 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Malgorzata Ewa Zalewska

Apply now »