Solution Architect - Agentic Reporting

We Are Waiting for You

Hi there!

I am Laura, the recruiter for this position. Nice to meet you!

First, a little bit about what I like the most about working at Zurich Technology Delivery Center: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive.  Now, I can't wait to share this exciting journey with you at Zurich!

First off all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

What Can You Expect?

The Solution Architect is accountable for the end-to-end technical design of ZAAi (Zurich’s Actuarial Agentic Application) — a Group-wide agentic AI platform for actuarial and financial reporting, built on a multi-agent orchestration framework that connects LLMs to deterministic calculation engines via structured tool-use (MCP).

This role combines deep domain understanding of actuarial and finance applications, agentic AI solution design, and enterprise delivery to ensure the platform connects the right data to the right agents in a governed, auditable, and scalable way. The starting scope is non-life actuarial reporting, with planned expansion into Life, Reserving, and Group Finance.

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked. 

As a Solution Architect — Agentic Reporting you will have the opportunity to:

Solution Design & Data Architecture

• Develop deep understanding of Zurich’s actuarial and finance applications — their data models, calculation outputs, and how results flow from Business Unit through Region to Group — and use that understanding to design what the agentic reporting solution should do and with which data.

• Design the data integration layer: how structured outputs from source systems feed into the agentic framework in a governed, traceable, and reproducible way.

• Define the solution architecture across the full stack — data connectors, MCP tool-use, LLM orchestration, deterministic compute, domain specific expertise into LMM’s skill, memory persistency via DB — with a clear view of the outcome each component serves.

Agentic AI Platform Design

• Define how LLM orchestration, tool-use (MCP servers), and deterministic compute layers connect and scale — balancing AI flexibility with auditability and cost control.

• Apply the simplest architecture that meets the need — knowing when a single well-designed agent beats a complex multi-agent system.

• Own non-functional requirements specific to agentic workloads: latency, token cost governance, model fallback, reproducibility, and observability.

• Translate business workflows into agentic solution designs: which steps can be automated, which data sources to connect, what the agents need to know, and where human review is required.

• Own the evaluation framework for agent outputs: eval sets, tracing (e.g. Langfuse / OpenTelemetry), and cost/latency/hallucination monitoring.

Stakeholder & Vendor Engagement

• Act as the bridge between actuarial/finance domain experts and the technical delivery team (Reconverz, IT infra, data engineers).

• Act as the technical interface between Zurich IT, the Reconverz application vendor, and internal data and dashboard teams.

• Clearly articulate trade-offs, impacts, and architectural recommendations to senior stakeholders.

Governance & Expansion

• Ensure the platform meets Zurich IT governance, CCoE, and architecture standards.

• Own AI security and responsible-AI guardrails: prompt-injection defence, safe tool execution, PII/secrets handling, and human-in-the-loop controls for high-risk agent actions.

• Lead the expansion of the solution architecture beyond non-life actuarial into Group Finance reporting — identifying reusable patterns and where domain-specific customisation is needed.

• Contribute to the control and evaluation framework: defining how agent outputs are validated against source data and business expectations.

• Work alongside experts in various technological domains.
• Enhance your skills with real-world experience.
• Contribute to a team that values your input and creativity.

What Makes You a great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

As a Solution Architect — Agentic Reporting your skills and qualifications will ideally include: 

• 10–15 years of experience in solution architecture, with strong exposure to data-intensive or reporting systems in financial services.

• Hands-on knowledge of actuarial or finance reporting processes in an insurance or financial services Group context — understanding how data aggregates across BU, Region, and Group level.

• Ability to read and interpret actuarial/finance data models and translate them into solution designs.

• Experience architecting AI or LLM-based applications in an enterprise setting — not just prototypes.

• Solid understanding of agentic patterns: tool-use, MCP, agent orchestration, prompt-to-compute boundaries.

• Grounded in AI evaluation and observability: eval sets, tracing frameworks, hallucination and cost controls.

• AI security and responsible-AI awareness: prompt-injection defence, safe tool execution, PII handling, guardrails.

• Cloud data platform experience (Azure / Databricks preferred).

• Anthropic Claude certification — demonstrating practical proficiency with Claude models, the API, and safe deployment of AI systems.

• Track record delivering within regulated IT governance frameworks.

• Able to operate at multiple levels: deep in the data one day, presenting solution options to senior stakeholders the next.

Education

• Degree in Computer Science, Data Engineering, Actuarial Science, Finance, or equivalent senior experience.

 And… What Makes Us Special?

 As well as a competitive salary and a yearly bonus, we offer: 

• To support your work-life balance, we have adopted a flexible working model.
•  Option to work abroad up to 25 days yearly.
• Over 300 euros to set up your home office and additional monthly home office allowance.
• Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
• Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
• Life and accident insurance.
• Collective Life retirement Plan
• 2000 referral bonus if you bring other talented people like you to the company.
• Special banking and insurance conditions plus Exclusive Employees discounts 
• Functional diversity benefits 
• Stock options and mortgage benefits.

Where Are We Located?

 Barcelona, Poblenou.

Li-hybrid

We Are Waiting for You.

 Can you see yourself in this role? Don’t wait any longer! Apply by sending your CV in English.

 If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

 At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

 Zurich Technology Delivery Center – Your Talent, Our Strength

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  ES - Barcelona 
• Remote working:
• Schedule: Full Time
• Recruiter name: Laura Santamaría Rodríguez