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Subject Matter Expert of Middleware & Financial Messaging


Our opportunity


We are looking for a subject matter expert Middleware & Financial Messaging SWIFT, with a strong technical background who is capable of interacting with various customers from the business side.


 Your role


As a Subject Matter Expert Middleware & Financial Messaging your main responsibilities will involve


Application 2nd level Support:

  • Investigation and escalation of issues reported by the central team or by end users.
  • Perform standard changes and service requests as well as provide user guidance and support during financial close periods
  • All above-mentioned support activities are performed in the area of financial messaging (SWIFT), middleware, master and market data and reconciliation
  • Ensure know-how transition to TRIS service center (1st level support) and within the central MW team

Project Work:

  • Participate in projects and take the role of a primary point of contact who acts as coordinator from the Middleware team and takes responsibility for project deliverables
  • Proactively communicate and collaborate with existing and new customers to analyze information needs and requirements
  • Work on solution design and on solution implementation in close collaboration with other SMEs and developers
  • Engage in improving activities to prepare and ensure stability of the TRIS systems for further growth
  • Document project activities and solutions
  • Support and perform testing activities


Your Skills and Experience


As a Subject Matter Expert Middleware & Financial Messaging your skills and qualifications will ideally include:


  • Ability to understand complex data conversion and transmission processes (mapping, formatting, enriching and validation of messages/data) (XML)
  • Good understanding of database systems (e.g. Oracle, SQL Server, MongoDB) and IT infrastructure
  • Good understanding of programming and scripting tasks (Java) or other languages
  • Good understanding of Cloud environments (Azure, AWS)
  • Experience in task automation
  • Experience in Process Documentation and Business Analysis
  • Experience in working in a virtual team environment
  • Systems used are SWIFT tools, Incentage as middleware, Gain for master and market data and Accurate for data reconciliation - experience in any of these areas would be beneficial

As a member of Treasury and Investment Systems, it is imperative:

  • To be fluent in English (written and spoken)
  • To have Bachelor Degree, Technical Diploma or equivalent
  • To have a strong analytical background for structured root cause analysis to investigate and solve incidents during the daily business processes
  • To develop and maintain effective working relationships
  • To manage the daily work and tasks in a structured and efficient manner
  • To have a basic knowledge of Treasury and Investment Products
  • Knowledge in SWIFT standards and financial messaging
  • To work in customer-oriented manner
  • To be willing to gain new skills and experiences, but also share your knowledge
  • To identify potential improvements across all areas and to address to the central team
  • To show commitment to your job and have a shareholder-value oriented mindset


Additional Information 


As well as a competitive salary and a yearly bonus we offer benefits package which includes:


  • Option to work remotely within Spain even up to 100% - you choose
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Pension Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts


Primary work location is Barcelona, Poblenou. Please apply with your CV in English.


Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.


So be challenged. Be inspired. Help us make a difference.


At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.




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