UW Services Specialist

Can you imagine building an epic future together?

At Zurich, we work every day to make it possible through an innovative perspective, taking good care of the well-being of our employees, clients and partners. We drive transformation to become the most digital and innovative insurer in the market, always with our people as the key to success.

You will have the opportunity to grow professionally in your career in a sustainable and customer-focused company that protects people and cares for the planet. By working with global, diverse and inclusive teams, you will have the chance to develop your top skills, explore your passions and make a positive impact beyond your role.

We have already started the revolution and we are changing the way of making insurance! To make this revolution possible, we need top talent like you. We love passionate people with a strong desire to make things happen. If this sounds like you, keep reading!

What will be your challenge?

Your main objective will be coordination with Zurich Offices all around the world, manage end to end International Program servicing on international program business service delivery, including customer service requirements, service proposition and handling of various service delivery issues in order to enhance customer experience.

You might be our ideal coworker if:

• Reviews, identifies and categorizes loss data (e.g. valuation date, claim counts).
• Reviews and processes policy changes, and makes correction entries to policies.
• Electronically processes insurance submissions using internal computer systems.
• Reads applications and extracts information necessary to initiate defined work.
• May communicate directly with market facing roles to obtain information.
• Performs self-check of own work to ensure accuracy and may reconcile discrepancies.
• Responds promptly and accurately to requests for information.
• Researches and corrects routine system errors.
• Types/processes a variety of filings, forms and letters to comply with legal requirements.
• Processes all work within department standard and can articulate key compliance impacts

What will you need to succeed in the role?

• High school diploma/GED (high school equivalency)
• Microsoft Office experience.
• Customer service experience.
• Problem solving experience.
• Ability to handle multiple priorities and change
• Solid verbal and written communication skills in English.
• Insurance knowledge preferred, but not compulsory.

#PorSerDeZurich
 

At Zurich, your wellbeing is our top priority, and we want to take care of you. These will be some of your top perks:
 

• FlexWork: We love flexibility. We want to offer you a flexible hybrid mode so that you can organize your work schedule as you wish. We offer you a home office extra bonus.
• Tickets restaurant: We want you to enjoy your favorite restaurants and deliveries from Monday to Sunday.
• At Zurich, your rest is important to us. You will have 25 days off to spend with your beloved ones. You will have an extra day off for your birthday to spend quality time doing what you enjoy the most.
• Every year you will have a day to invest in your favorite volunteer project.
• Flexible remuneration: You will be able to choose what suits you best! Choose from medical insurance, training, volunteering programs, kindergarten, etc.
• Zurich gives you amazing opportunities to grow professionally within the company. You will have the chance to move to a different area in a local or international scope.
• We care about your professional development; you will have lots of learning courses, personal mentoring, digital development courses, etc.
• Would you like to take your English to the next level? We will help you by offering classes.
• Get secure! We have many discounts on our Zurich insurances, pension plan and life insurance. We also have discounts on banking and insurance products.
• Mens sana in corpore sano. Are you a runner or would you like to start being so? You will have free registration for our top races. Do you prefer working out at the gym? No worries, we also provide our employees with discounts on gym memberships.  
• Referral bonus if you bring other top talent like you.

Zurich Insurance has and applies an equal employment opportunity policy. Our goal is to attract and retain the best professionals without discriminating based on disability, race, nationality, religion, gender, sexual orientation or age.