Assistant Underwriter - Engineering

Working hours: This role is available on a part-time, job-share and full-time basis 
 
Salary: Up to £25,000 depending on experience 
 
Location:  Birmingham/Hybrid with 5% travel
 
Closing Date for application: Wednesday 20th May 2026

 
The Opportunity 
 
Are you looking to progress your Underwriting career? Do you want to play a part in the success of our Engineering Underwriting business? If you have an analytical approach and share our passion for teamwork and customer service, this role could be for you! This is an exciting opportunity to join our team, based in the Colmore Building, Birmingham. 
  
We are looking for an Assistant Underwriter to join a team of Underwriters and Senior Underwriters, where you will be given the training and development to succeed. You will be responsible for providing support to the Underwriters, contributing to the achievement of the overall strategic plan. As the Assistant Underwriter, you will provide support and underwriting expertise and services to brokers and customers. 

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.  
  
What will you be doing? 
 
•    As the Assistant Underwriter, some of your responsibilities will include: 
•    Support delivery and enhance productivity of general underwriting operations 
•    Build relationships with brokers and customers 
•    Maintain agreed input to management reports and provides updates as required. 
•    Processing policies, endorsements and liaise with Underwriting support teams. 
•    Reducing rework & creating efficiencies where possible. 
•    Promptly handle and positively resolve enquiries from brokers, customers and colleagues. 
•    Meet agreed performance measures: including high quality and timely data input to systems. 
•    Achieve targets to maintain productivity, quality and service standards. 
•    Ensure that accurate records are maintained and the prompt production of quality documentation, in accordance with guidelines. 
•    Assist and support co-workers who maintain relationships with customers 
  

What are we looking for? 
  
•    High level of accuracy and an eye for detail. 
•    Ability to prioritise, organise and plan workloads to meet objectives. 
•    Strong interpersonal skills regarding internal and external interaction. 
•    Have a proactive approach. 
•    Make suggestions to improve procedures. 
•    Demonstrate commitment to corporate values. 
•    Take action to manage own personal development. 
•    Effective numerical, verbal and written communication skills. 
•    It would be great if you had Engineering experience but don't worry if you don't as we will be able to support you. 

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.  
 
What will you get in return? 
 
Everyone’s different. That’s why at Zurich; we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits 
 
You can find out more about our wide range of employee benefits on our website.  

Your application 
  
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.  
As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.  

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com 
  
  
Who we are  
  
At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.  
 
With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry. 
  
We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.  
  
If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great. 
     

Our culture 

  
At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.  

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives. 

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future. 

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time. 
  
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.