Head of Exposure Management

Working hours: This role is available on a part-time, job-share or full-time basis. 

Location: We’re flexible! You can be based from any of our UK offices.

Closing date for applications: 17th August 2025

The opportunity

Do you have strong leadership and stakeholder management skills? Are you proactive in thinking about and driving change? If so, we would love to hear from you! An exciting opportunity to take on this role in the Technical Underwriting team.

As the Head of Exposure Management, you'll be managing a team of 5 Leading the UK approach to exposure management across all lines of business enabling the UK branch to understand exposures and proactively manage them within our risk appetite.

This role would be ideal for someone with a background in exposure management with experience of leading a team and driving through change.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.   

What will you be doing?

• Leading the UK approach to exposure management across all lines of business enabling the UK branch to understand exposures and proactively manage them within our risk appetite.
• Provide data analysis insight/direction to all MFU’s on exposure management. Proactive approach to provide granular reporting to the MFU’s in the UK on hotspot areas and opportunities.
• Proactively engaging with Group on tools available to manage exposures from a UK perspective and any issues. Create/manage tools locally with the data analysts to manage the UK exposures.
• Leads proactive collaboration across MFU’s, actively working together to improve data quality, providing/facilitating any training & support needed.
• Leads RDS processes and the development of scenarios to ensure that potential Zurich exposures to systemic risks are understood. Proactive sharing of insights and collaboration on underwriting action to allow us to remain in Risk Appetite.
• Key contact owner for Exposure Management tools internally & externally.
• Proactive engagement with the market on exposure management including attendance at events, on forums and being the key representative for Zurich.
• Manage a team of exposure management consultants and data analysts to maximize underwriting data quality, support the MFUs and achieve business goals in relation to exposure management.
• Leads proactive review of upcoming weather events and other external events across all lines of business to help identify potential Zurich exposures and aggregation linking into the business to communicate appropriately.
• Leads proactive management, assurance and ownership of exposure data quality to ensure that the underwriting business operates in accordance with established rules and frameworks and is maintained to agreed standards.
• Leads identification, monitoring and continual improvement activity on exposure management activity across all MFU’s. Making recommendation for change/remedial action. Areas for improvement are identified and driven through with actions tracked and monitored through to resolution, demonstrating opportunities are maximized with respect to embedding best practice.
• Ensures business compliance with regulatory compliance e.g. ELTO
• Lead, Plan and carry out regular exposure management quality reviews in order to identify, assess and take action to mitigate risks.
• Lead the use of data, local knowledge and expertise to provide liaison between market facing and claims to ensure an effective and efficient relationship on exposure management reporting which enhances customer service.

 What are we looking for?

• Strong leadership skills and stakeholder management. This role will be dealing with various stakeholders across the business internally but also externally.
• People manager experience.
• Ability to adapt quickly in situations.
• Proactivty in driving change.
• Experience in exposure management or cat modelling would be preferrable.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.