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Head of Transformation Delivery


Our opportunity #LI-Remote

Are you ready to be at the forefront of digitalization in the insurance industry? Zurich Insurance is seeking a dynamic and innovative individual to join our team as the Head of Transformation Delivery for Global Digital Platforms. In this pivotal role, you will collaborate closely with our Business Units and Group functions to drive agile transformation and propel our digitalization efforts forward.


At Zurich, we recognize the importance of digitalization in meeting the evolving needs of our customers and achieving business growth. As the Head of Transformation Delivery, you will play a key role in promoting and accelerating digitalization within our Business Units and Global Ventures. By enabling and unifying client-facing and agent-facing digital tools and services, you will help enhance the digital experience for our customers and intermediaries.


Your expertise will be instrumental in delivering solutions and advisory services to our Business Units and Ventures, enabling them to implement an interaction platform that drives growth. By providing them with the right tools and supporting a rapid transformation process, you will empower our teams to bring new products and services to market faster than ever before.


In addition, you will champion the cross-group reusability of digital assets, ensuring that our client and intermediary-facing tools are utilized to their fullest potential across Zurich. This emphasis on scalability will allow us to maximize the benefits of our digital assets and achieve the highest levels of efficiency and effectiveness.


If you are passionate about driving digital transformation, thrive in a collaborative environment, and want to make a significant impact in the insurance industry, then we want to hear from you. Join Zurich Insurance and be a part of our journey to revolutionize the way we serve our customers and intermediaries through digitalization.

Your role
As a Head of Transformation Delivery, your main tasks will involve: 


  • Leading the Digital Product Development and product rollouts of GDP platforms to the BUs
  • Leading the operation of GDP platforms in close collaboration with the product teams
  • Leading the change from waterfall project delivery to agile digital product delivery at GDP
  • Owning the development and operational responsibility of GDP products and leading the corresponding teams
  • Partner with the Product owner in agile product development


Your Skills and Experience 

As a Head of Transformation Delivery, your skills and experience will ideally include: 


  • Senior Agile Project Delivery Certification Requires (such as SAFe Agile Release Train Engineer)
  • 10 years of leading digital product development and operations teams plus the responsibility for global roll-outs
  • Certification and experience in using Development Operations Frameworks such as Azure DevOps
  • Experience in planning and setting up teams needed for digital product development
  • Challenges the team progress on daily basis and tracks meeting key deadlines and provide structure
  • Experience in the Digital Payments area is a key skill
  • Experience in Sales Enablement Solutions is a strong plus
  • It is valued if the candidate has worked in the Banking-Insurance sector, especially with Insurance clients
  • Team management experience of more than 5 years
  • Agile engagement portfolio management experience of 10 years
  • Strong business acumen
  • Strong communication, negotiation and presentation skills (certifications are an asset)
  • Excellent English skills


We offer

Apart from monthly salary offer starting from 5700EUR/gross and a yearly bonus we offer benefits package which includes:


Working time benefits

Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave, workcation


Monetary benefits

Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus


Other benefits

Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office



Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)


  • Location(s): Bratislava
  • Remote working: Yes (Slovakia based), usually we want to meet you once per week
  • Schedule: Full-time


About us

At our company, we recognize the importance of fostering an open-minded, safe and inclusive environment for everyone. We stand with diversity and respect different backgrounds and lifestyles. That's why we've implemented numerous initiatives to ensure our employees feel comfortable, accepted, and respected at all times.

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