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First Response Claims Advisor


The Opportunity




Are you the kind of person who thrives on providing customers with an exceptional service? Do you enjoy working as part of a friendly team in a fast-paced culture? Would you like to build on your existing motor claims assessment experience and be part of a national team?  A role in our General Insurance Motor Claims team could be just what you’re looking for.




The Role




As one of the world’s leading insurers and a brand that people trust, we are committed to paying claims as promptly, fairly and transparently as possible. This approach has helped us achieve a well-earned reputation for our superior claims service. Join our high performing technical motor claims team and challenge yourself to provide our customers with an outstanding service as you manage the claims process in a sensitive and professional way.




Your Experience




You will exceed our customers’ expectations by providing prompt and technically accurate management of claims. You will leverage your existing motor claims experience and understanding of the relevant legislations and guidelines to drive the best possible outcomes for our customers. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.





You are the heart & soul of Zurich! 
Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team. 
People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 



  • Location(s):  AU - Melbourne 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Thea Tillson
  • Closing date:

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