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Underwriter (Part-Time, Job-Share and Full-Time)



Job title: Underwriter (Part-Time, Job-Share and Full-Time)

Location: Cardiff or Leeds


The opportunity: 

Do you have experience in Package, Commercial Combined Insurance or Excess of Loss Underwriting? Are you looking for a new challenge? If so, we would love to hear from you.


This is a unique opportunity to build your knowledge and experience as an Underwriter within the SME Retail business, offering a truly bespoke and personalised service to a range of customers. We are looking for experience Package, Commercial Combined Insurance or Excess of Loss Underwriters who can support our experienced Commercial Combined Insurance Underwriters with Excess of loss.


This role will be challenging but incredibly rewarding.


The role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.


What will you be doing?

As an Underwriter, you will play a key role in evolving the SME Retail portfolio of business. Improving profitability & identifying opportunities for growth are key elements to the role as well as involvement in strategic renewal and tender negotiations with customers. Some additional key activities of the role include:

  • Build and manage relationships with Brokers in support of business retention, acquisition and their customers insurance needs.
  • Support Zurich's culture by demonstrating trading and negotiation behaviours.
  • Qualify accounts to meet with the organisation's appetite, balanced with sound business opportunity and analysis of exposures and risk.
  • Quote and set coverage, negotiate terms and conditions on New Business, Mid Term Adjustment and Renewals.
  • Make Outbound calls to Brokers, demonstrating a desire to win business, along side managing tasks, Inbound calls and Live Chat.
  • Resolve technical problems by referring to policies, procedures, specifications and on short-term, defined scope projects.
  • Administer and monitor underwriting rules and guidelines and insurance laws and regulations.
  • Cross-Sell other lines of business to increase the organisation's product density with the account.
  • Be an active team member of a large multi location Underwriting environment.


What are we looking for?

  • Knowledge of Package, Commercial Combined Insurance or Excess of Loss Underwriting.
  • Strong communication and influencing skills.
  • Strong verbal and written communication skills.    
  • Basic knowledge of the insurance industry and the legal and regulatory environment.                    
  • Ability to effectively assess risk.
  • Good relationship building and active listening skills.  
  • Strong analysis skills and a solutions and service orientated approach.


What will you get in return?

As well as a competitive salary we also offer an excellent lifestyle benefits package which includes:

  • 12% company pension contribution (employee contribution optional)
  • 25 days holiday plus an additional 3 volunteering days
  • Annual company bonuses
  • Contribution to private medical cover
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership,
  • Free flu jab
  • Discounted gadget insurance 

At Zurich we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at interview about the flexibility you may need.


Who we are:

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.


You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.


Further information: 

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.


With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.


We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.


We have won numerous awards for our work on Diversity and Inclusion. You can read about our awards on our website.


So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.







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