*Business Practices and Project Consultant

Zurich (Chicago, IL) seeks a Business Practices and Project Consultant to be responsible for leading projects that support global strategic and operations priorities and support the international community through holistically solving for rework and issuance speed as well as removing manual processes. Specific duties include: identify manual processes, or issues that cause delay; suggest and drive system enhancements, process improvements and learning/documentation needs; collaborate with various stakeholders to improve US RC and PC workflows; serve as a subject matter expert for International Programs for Zurich; deal with our largest customers most important issues (reinsurance bookings, captive transactions, layered quota-share structures, prioritization etc.); identify learning needs, work with other teams to implement needed training/documentation, identify trends, drive needed improvements that are specific for international produced programs; collaborate with other countries to optimize the customer experience, problem solving, and simplify systems/processes; work with systems from our IPZ structure engaging with domestic and international teams in different departments and functions; engage in various new and ongoing projects; review new initiatives for potential impacts, considering all stakeholders needs; and report and support backlogs. Position requires IPZ Certification. Position requires occasional travel within the U.S. Option to work remotely with required travel to the Chicago, IL office once a week.

Position requires a Bachelor’s degree, or foreign equivalent, in Business Administration, or a closely related field of study, plus 2 years of experience in the job offered, or as an International Service Specialist, International Insurance Analyst, or similar position that supports global strategic and operations priorities within insurance industry. Must have 2 years of experience with each of the following: working with international insurance systems engaging with domestic and international teams in different departments and functions; collaborating with various stakeholders to improve international workflows; serving as a subject matter expert in international processes and programs, including neo, ips, mia, and ncs; reviewing new initiatives for potential impacts while considering all stakeholders’ needs; leading projects that support global strategic and operations priorities and support international community through solving for rework and issuance speed as well as identifying and removing manual processes; identifying and processing improvements and documentation needs; suggesting and driving system enhancements; identifying trends; and collaborating with other countries to optimize customer experience and structured problem solving experience. Additionally, must have 1 year of experience supporting backlogs and dealing with largest customers’ most important issues. Must have IPZ Certification. Must be willing to occasionally travel within the U.S. Option to work remotely with required travel to the Chicago, IL office once a week.

Full-time position.  Apply by submitting resumes at Zurichna.com/en/careers, Job ID:126099

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,946.

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As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Chicago
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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