Business Analyst (insurance experience)

Zurich Capability Center is looking for a

Business Analyst

Main Responsibilities: 

• Collaborate with business and IT teams to gather and document requirements related to insurance products and processes.
• Analyze current workflows and identify opportunities for improvement and automation.
• Support the development, testing, and implementation of new solutions, ensuring alignment with business objectives.
• Prepare clear and concise documentation, including business cases, process maps, and user stories.  Facilitate workshops, meetings, and presentations with the various areas involved.
• Act as a bridge between business users and technical teams, ensuring the correct translation of needs into deliverables.
• Monitor the performance of solutions and identify opportunities for improvement based on data and results.

Requirements:

• University degree in Business Administration, Finance, Information Technology, Systems Engineering, or a related field.
• 3–5 years of proven experience as a Business Analyst in the insurance industry (preferably Commercial Insurance, Property & Casualty).
• Solid knowledge of insurance sector products, processes, and regulations.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with a collaborative approach.
• Experience in business process modeling and requirements management tools.
• Ability to manage multiple priorities and work in a dynamic, international environment.
• English level: Intermediate-Advanced (mandatory)

Who we are 

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises. 

So be challenged. Be inspired. Help us make a difference. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.