Senior Technical Underwriter - Delegated

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Croydon but we can be flexible, hybrid

Closing date for applications: 2nd June 2025 

The opportunity: 

Delegated Authority is a key part of what we do at Zurich and as we continue to develop and grow in this area of the market, we are looking to add a Senior Technical Underwriter to our Delegated team. This exciting role is essential to the development and growth of our Delegated Authority business.

Working with our Delegated Partners the ideal candidate will provide underwriting expertise, and first-class service to our Partners and customers. Our Delegated portfolio has a broad range of niche trades and risks so the ability to be flexible and provide creative underwriting solutions for our Partners is key. 

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.       

So, what will you be doing?  

As a Senior Technical Underwriter in Delegated you’ll be working closely with our Delegated Partners and will be mentoring and coaching other underwriters in the team. You will oversee the activities required to deliver outstanding service and deliver initiatives required in a Delegated environment.  

You will bring product expertise across, Property and Casualty, and in this role, you will be working with some of our largest and most complex accounts. 

If you spot ways, to improve things or do them differently, you will have the opportunity to drive change and improve the effectiveness and efficiency of our delegated underwriting processes.  

Your key responsibilities:

• Underwrite and negotiate complex risks.
• Lead and own broker relationships.
• Responsible for our underwriting service proposition, ensuring we deliver first-class service to our Partners.
• Ongoing self-development, and learning, coaching and mentoring other team members
• Promote continuous improvement and process efficiency
• Underwriting: Assessing and evaluating risks to determine appropriate coverage and pricing.
• Contribute to a positive and supportive team culture.  

What are we looking for?  

• You will be experienced in underwriting Property and Casualty lines of business. 
• Ideally worked in delegated underwriting, but not essential
• Strong communication skills and confidence in decision-making.
• Experience in coaching and the development of underwriters.
• Ability to challenge processes and decisions using your experience and attention to detail.
• Capability to thrive in a fast-paced environment.
• Excellent organisational skills and the ability to prioritise, always keeping the customer foremost in your mind.  

What will you get in return? 

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 

Follow the link for more information about our benefits: Employee benefits | Working at Zurich Insurance UK 

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.  

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.  

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.   

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. 

Our culture: 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.  

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.   

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. 

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.