Lean Six Sigma Consultant

Zurich Insurance Benelux is one of the most specialized insurance companies in the non-life insurance industry for companies in the Netherlands and Belgium. Our ambition is to become one of the most responsible and impactful companies in the world. At Zurich, you can count on meaningful and impactful work that helps you grow and collaborate with a diverse and inclusive global team.

To further support our growth we are currently on the lookout for a Lean Six Sigma black belt within our operations team. This is a fulltime hybrid role (parttime can be discussed) where you are based out of either our office in The Hague in the Netherlands or Zaventem in Belgium.

Key responsibilities

• Data Collection and Analysis: Gather, interpret, and analyse quantitative and qualitative data using statistical tools to identify root causes of process issues.
• Process Analysis and Improvement: Map, analyse, and redesign business processes to eliminate waste, reduce variation. Identify potential improvement initiatives to increase quality and efficiency and execute them.
• Reporting and Documentation: Create clear project documentation, progress reports, and presentations to communicate results and recommendations to stakeholders.
• Project Leadership: Lead cross-functional improvement projects using Lean Six Sigma methodologies such as DMAIC (Define, Measure, Analyse, Improve, Control) or DMADV (Define, Measure, Analyse, Design, Verify).
• Change Management: Guide teams and stakeholders through process changes by communicating value, addressing resistance, and ensuring sustainable adoption of improvements.
• Stakeholder Engagement: Collaborate with business leaders, process owners, and team members to align improvement projects with strategic business goals.

To succeed in this role, you bring a strong blend of analytical thinking, process improvement expertise, and collaborative spirit. Your ability to apply Lean methodologies in a complex insurance environment, combined with your communication skills, enables you to drive meaningful change and support our teams in delivering exceptional value to our customers.

Qualifications:

• Minimum a Bachelor’s degree in engineering, business, or related field (Master’s preferred);
• Lean Six Sigma Black Belt certification;
• Minimum 4 years’ experience in process improvement or operational excellence roles. Experience in consultancy is a strong plus;
• Strong analytical, communication, and leadership skills;
• Experience with statistical software and process improvement methodologies;
• Excellent English & Dutch skills (oral & written) is required. French is an asset;
• Willingness to travel between locations when required.

Skills:

• Statistical and Technical Proficiency: Experience with statistical analysis tools (such as Minitab, JMP, Excel) and familiarity with tools such as process mapping, value stream mapping, and FMEA (Failure Mode and Effects Analysis, etc.);
• Analytical Thinking: Ability to break down complex problems, interpret data, and develop actionable insights;
• Problem-Solving: Expertise in root cause analysis, brainstorming, and creative solution development;
• Business Acumen: Understanding of organizational objectives, financial impacts, and the broader business context of improvement initiatives;
• Project Management: Skilled in planning, executing, and monitoring projects, including resource allocation and timeline management;
• Communication: Clear and effective written and verbal communication skills for influencing stakeholders and documenting findings;
• Change Management: Experience in navigating organizational culture, managing resistance, and enabling successful transformation;
• Leadership: Ability to inspire and motivate cross-functional teams while driving results through collaboration;
• Continuous Learning: Commitment to staying current with evolving Lean Six Sigma methodologies and industry best practices.

We offer:

At Zurich Insurance Benelux, we recognize the value that experienced professionals bring to our organization. We offer a dynamic and supportive work environment where your expertise is valued and your career ambitions are encouraged. With us, you will benefit from:

• A competitive salary and secondary benefits that match your experience and responsibilities;
• The opportunity to work in an international, entrepreneurial, and informal environment;
• The chance to make a meaningful impact as part of a growing, global insurance leader;

Join Zurich Benelux and take the next step in your career. You can apply by submitting your CV; we would very much appreciate if you could provide a brief motivation alongside your application or upload a separate motivation once you have submitted your application. We can create a brighter future together! 

We are currently only processing applications from candidates that are already based in the Benelux.