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Commercial Delivery Manager


Job title: Commercial Delivery Manager

Location: Douglas, Isle of Man


The opportunity:

The Commercial Delivery team are currently looking for a Commercial Delivery Manager to undertake reviews of data and information that will contribute to the development of International Markets Plan delivery and strategy. You will actively support development opportunities, assessment of business risks and issues by working with the wider market management team, sales/relationship teams and operations.

This is a great development role for someone looking to start their career at the managerial level and gain exposure to the commercial activities of a market leading corporate savings and risk provider and will help to create wider opportunities for your future career.


Key responsibilities:

  • Acts as the first port of call and point of escalation for internal customers on “commercial ” related questions/risk/issues that may arise. (eg profitability/business acceptability/strategic alignment of new & existing business opportunities
  • Own activities/workstreams within business working groups that will investigate commercial/strategic opportunities/risks/issues. This may include:
    • Assessment & evaluation o & interpretation f various forms of data, information & regulation.
    • Provision of recommendations advising internal clients of meaning; impact and action required.
    • Responsible for the implementation of agreed actions.
  • As part of the market management team support new business & existing customer retention opportunities through assessment (business acceptance, propositional, service fit and strategic alignment), coordination & delivery of RFPs, customer questionnaires, pricing (savings product) and customer due diligence questionnaires. This includes:
    • assessment of the opportunity obtaining sufficient SME (subject matter expert) input & sign off.
    • composing content & responses to questions asked on our propositions and capabilities.
    • Design and lead the preparation for Beauty Parade and Site Visit presentations.
    • Ensure all governance gates are met and stakeholder remain updated throughout bid process.
  • Create and maintain documentation to keep an audit trail of development activities via the SPAM forum.
  • Support further development the international markets strategy through challenge; creative and critical thinking.
  • Manage the control of the International Markets Training and Development scheme.


Your skills and experience:

  • Ideally have previous experience of working life or group insurance but not essential.
  • Good educational background (eg Degree or with appropriate finance industry qualification) or relevant business experience.
  • Ability to absorb and synthesise information quickly breaking down complex issues into simple solutions. 
  • Ability to successfully manage the requirements of multiple internal and possibly external parties with often seemingly conflicting requirements. 
  • Good influencing and negotiation skills coupled with the ability to build multi-functional relationships.
  • Facilitation skills portraying personal credibility and instilling confidence. 
  • Passion to deliver; driver for change with demonstrable experience in planning and delivery of a change.  
  • Self starter, Inquisitive, Resilient.
  • Creative & Critical thinking style.


The reward:

In return we are offering an attractive salary plus a generous benefits package including bonus and defined contribution pension scheme. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.  As well as this we have our state-of– the– art headquarters where we have free on-site car parking.


Who we are:

Zurich International is headquartered in the Isle of Man and there are approximately 250 employees based in our Douglas-based office.

Zurich International was established in 1982, and over those 35 plus years our business model has evolved to accommodate the changing needs of insurance for both retail and corporate customers. Zurich International now focuses on offering protection and unit-linked propositions worldwide for approx. 270,000 international mobile and domestic affluent customers in its respective markets.

Zurich International supports markets in Europe, Middle East & Asia (EMEA) operating through branches in Dubai, Qatar, Bahrain, Hong Kong and Argentina. In total, Zurich International manages over $10bn of funds for both retail and corporate customers.


Further information:

At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome, regardless of age, sex, gender identity, race, religion or belief, disability, sexual orientation, marriage/civil partnership, pregnancy/parental and mental health status. Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.


So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.


Apply now »