Communications Manager

Location: Douglas, Isle of Man

Closing date for applications: 23rd March 2026

The opportunity

Are you a curious, creative and proactive Communications professional looking for a role where you can truly make an impact? As our Communications Manager, you’ll play a key role in driving organisational and cultural change across Zurich on the Isle of Man. You’ll help shape and deliver both internal and external communication plans that support our local strategy and align with our Corporate Life & Pensions and International Life Solutions business units.

This is a wonderfully varied role where no two days will be the same. You’ll lead local communications planning, create engaging content and communication assets, provide insight to support stakeholders, measure effectiveness, and work closely with colleagues, senior leaders and external agencies. You’ll report to the UK‑based Head of Communications while acting as the key point of contact for all communications activity on the Isle of Man.

Key responsibilities:

• Develop and deliver a local internal and external communications plan aligned to the wider communications strategy, with the support of the Head of Communications.
• Support the Head of Communications and Global Communications teams in the ongoing development and execution of communications strategy across regions.
• Partner with HR as a key advisor to support our people and culture strategy, ensuring effective communication of initiatives and maximising engagement.
• Drive senior management engagement with employee communications and foster support for people‑focused initiatives.
• Ensure all communication is engaging, timely, consistent and aligned to Zurich’s brand guidelines.
• Plan, write and edit content for a range of internal channels, including intranet, Engage, video, newsletters and email updates.
• Support internal events such as Townhalls and employee engagement sessions.
• Create local communications drafts based on direction from the Senior Management Team and bring their vision to life.
• Support local employee groups to ensure colleagues feel informed, involved and engaged.
• Manage Zurich Isle of Man social media channels, including content creation, scheduling and monitoring in line with the agreed strategy and content calendar.
• Gather insights and measure communications effectiveness, identifying opportunities for continuous improvement.
• Deliver and manage local PR and sponsorship activity with support from the Head of Communications.
• Build and maintain strong relationships with journalists, media and local stakeholders.

Your skills and experience:

• Proven work experience in marketing or communications.
• Strong relationship‑building skills with the confidence to engage effectively at all levels, including Senior Management.
• Excellent writing, editing and proofreading skills.
• Clear and confident communicator, both written and verbal.
• Self‑starter who is comfortable working independently, with your manager based in the UK.
• Highly organised, able to manage multiple projects and deadlines.
• Demonstrates integrity, credibility and discretion; able to maintain confidentiality.
• Knowledge of the insurance industry is an advantage, but a willingness to learn quickly is essential.
• Experience using social media as a communications channel.
• Strong commercial awareness with excellent interpersonal and journalistic skills.
• Solid understanding of communication channels, tools and methodologies.

Who are we? 

We provide life and savings products to markets around the world.   
This role is based in our state-of-the-art Isle of Man office alongside a further 390 employees at this location.

Our culture:       

At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.    
   
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.        

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.    
 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.