Finance Systems Technician

Location: Douglas, Isle of Man  

Closing date for applications: 7th April 2026

The opportunity:

Are you proactive, detail-oriented, and ready to help shape the future of finance systems at Zurich? Join our Projects & Improvements team, part of Financial Accounting and Reporting (FAR) in the Isle of Man, and play a pivotal role in supporting the administration and improvement of our accounting and related systems.

In this varied role, you’ll support our company’s financial, regulatory, tax, and business analysis needs through hands-on system administration and collaborative project work. If you’re passionate about driving process improvements and supporting colleagues with technical solutions, we’d love to hear from you!

Key responsibilities:

System Implementation & Maintenance

• Monitor and manage requests and incidents reported by the business.
• Own outstanding tickets and incidents through to resolution, escalating where necessary.
• Prepare management reports tracking progress on system issues and requests.
• Assist with troubleshooting and resolving issues in SAP.
• Support colleagues and stakeholders to ensure our systems meet business requirements.
• Handle related administrative tasks with accuracy and attention to detail.

Project Management

• Support SAP-related projects, including upgrades, migrations, and new implementations.
• Assist with monitoring the finance systems aspects of projects for FAR, the wider finance team, and Isle of Man business.

Integration & Collaboration

• Act as a liaison between the Projects & Improvements team, IT, finance, and other departments for seamless SAP integration.
• Collaborate with the FAR and finance teams to ensure project improvements and issue resolutions are achieved.

Other responsibilities

• Provide training on new tools and processes for system users.
• Create and maintain a document library for ongoing projects and system changes.
• Keep comprehensive records and evidence of processes and changes for audit purposes.

Your skills & experience:

We’re looking for someone who brings a mix of technical curiosity, strong organisational skills, and a collaborative mindset. Ideally, you will have:

• Experience in system or process support, with the ability to meet deadlines and provide a great service to customers and stakeholders.
• A willingness to learn new systems and applications — SAP experience is helpful but not essential.
• Previous involvement in projects, system changes, or administration within a business or IT environment would be beneficial but not essential
• Strong analytical and problem‑solving skills.
• Good project coordination skills, with the ability to manage multiple tasks at once.
• A positive and proactive approach, with the confidence to challenge existing processes to support continuous improvement.
• Excellent attention to detail, ensuring accurate record‑keeping and audit trails.
• Solid working knowledge of MS Office (Word, Excel, PowerPoint).
• Good interpersonal and communication skills, including confidence speaking in group or team settings.
• Experience in IT service management or analysing, specifying and implementing business requirements (advantageous but not essential).
• Ability to take ownership of multiple workflows and manage competing priorities.

Our culture:        

At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.     
    
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.         

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.     
  

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.