Head of Pension Trustee Business

Location: Douglas, Isle of Man

Closing date for applications: 4th September 2025

The opportunity: 

Zurich International Pensions Administration Limited (ZIPAL)

Are you ready to lead the way in pensions administration? ZIPAL is searching for a dynamic and forward-thinking Head of ZIPAL to steer our domestic and international pension trustee business. This is your opportunity to combine expert regulatory knowledge with a commercial mindset—driving sustainable growth and delivering outstanding value for our clients.

What will you be doing? 

As Head of ZIPAL, you will:

• Lead & Inspire: Guide and motivate a high-performing team, championing a culture of excellence, integrity, and collaboration.
• Trustee & Regulatory Oversight: Act as principal trustee for both international and domestic pension arrangements, ensuring robust oversight and safeguarding member interests.
• Compliance & Best Practice: Ensure full compliance with all relevant regulatory requirements and industry standards. Champion best practices in governance, risk management, and reporting.
• Regulatory Engagement: Serve as the main contact for HMRC, IOM Income Tax Division, IOM FSA, and the IOM Association of Pension Scheme Providers. Maintain strong regulatory relationships, share insights, and ensure all communications are documented and escalated as appropriate.
• Legislative Change Leadership: Provide feedback on legislative amendments and oversee the implementation of required changes.
• Business Development: Identify and execute growth opportunities across domestic and international markets. Build and nurture strong relationships with clients, intermediaries, and stakeholders.
• External Representation: Represent ZIPAL at regulatory, industry, and client forums, enhancing Zurich’s reputation as a trusted and innovative leader in pensions.
• Collaboration: Work closely with legal, compliance, proposition, and commercial teams to deliver customer-focused, integrated solutions.
• Continuous Learning: Keep up-to-date with evolving regulations across all ZIPAL jurisdictions.
• Board & Committee Participation: Manage day-to-day operations and approvals for the Trustee Board, and contribute actively to Board, Management Committee, and Trustee meetings.

What are we looking for? 

We are looking for someone who is:

• Experienced: A pensions professional with trustee, governance, or fiduciary expertise, ideally across both domestic and international environments.
• Qualified: STEP Trustee qualification holder (or working towards it).
• Regulatory Expert: Deep knowledge of regulatory and compliance frameworks, with the ability to interpret, implement, and champion best practices.
• Commercially Savvy: Proven track record in business growth, client development, and identifying new market opportunities.
• Inspiring Leader: A collaborative leader with excellent communication and stakeholder engagement skills.
• Aligned with Our Values: You embody Zurich’s values of optimism, caring, reliability, results orientation, togetherness, and forward-thinking.

Who are we? 

We are Zurich Integrated Benefits and International Life.
 
We provide life and savings products to markets around the world.   
This role is based in our state-of-the-art Isle of Man office alongside a further 360 employees at this location.

Our culture:       

At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.    
   
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.       
 

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.    
 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.