Summer Intern - Operations

Location: Douglas, Isle of Man 
Closing date for applications: 15th April 2026

Zurich 2026 Summer Internship*

We are delighted to announce that the Zurich Summer Internship Programme is back for another exciting year in 2026—filled with fresh opportunities for ambitious professionals like you!

The 2026 programme is designed to give you hands-on experience, dedicated mentorship, and a real insight into the professional world. It’s the perfect opportunity for students and recent graduates to build skills, gain practical knowledge, and develop their careers in a supportive and engaging environment. Don’t miss your chance to kickstart your future with us.

What’s new?

Following feedback from our previous intern cohorts, we’ve refreshed our programme to offer even more opportunities to collaborate with colleagues across the organisation. You’ll gain a broader understanding of Zurich as a business, take part in real-life projects, explore our products and services, and develop valuable practical experience that will set you up for success.

Who are we looking for? 

We are seeking an enthusiastic individual to join our Operational teams, where you will gain comprehensive insight into operational strategies, customer service practices, transaction management, and associated projects. This role will provide you with an in-depth understanding of our customer service processes, as well as hands-on experience in supporting customers, improving key metrics, and delivering exceptional customer service.

Your skills and experience:

• Strong academic performance in any discipline.
• Naturally curious and inquisitive. 
• Demonstrates empathy: being able to put yourself in other peoples’ shoes and to show care and concern for others around you. 
• A problem solver, who is open to innovation and will challenge the status quo to get the best result. 
• Strong time management and organisational skills. 

A bit more about what you will be doing:

You’ll get hands-on experience with our Operational teams and gain valuable insights into:

• Customer Service: Discover how our teams deliver excellent service and create positive customer experiences.
• Operations: Learn about the different functions within operations, including how we engage with customers to exceed expectations.
• Digital Transformation: See how we’re developing digital journeys to benefit both our operations and our customers.
• Account Management: Understand how we manage key accounts, resolve customer issues, and deliver value-added digital services.
• Business-Shaping Projects: Get involved in projects that drive our business forward—whether focused on regulatory requirements, customer initiatives, or internal improvements.

Why a Zurich Summer Internship?

• Competitive pro rata salary
• 28 days holiday pro rata for the duration of the internship
• Gain experience of a fast-moving, competitive, and business-focused environment whilst completing your studies
• Free car parking
• Awards for Excellence Sustainable Business of the Year & UNESCO Biosphere Isle of Man Award for Energy 2023
• Access to all committee events
• Awards for Excellence Employer of the Year 2025

*Please note, the internships are only open to applicants who are aged 16 or over from 1st April 2026 and have the right to work on the Isle of Man. 

*Our summer internship program kicks off in June and runs for 3 months. We do ask for your full commitment throughout the program. If you've already booked any holidays, just give us a heads-up in your application. Thanks!

Who are we?
We provide life and savings products to markets around the world.   
This role is based in our state-of-the-art Isle of Man office alongside a further 390 employees at this location.

Our culture:      
At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.    
   
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.       
 

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.    
 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.