Customer Relationship Manager x2
Job Summary
Zurich Life Assurance is looking for x2 Customer Relationship Manager to join its Corporate Life and Pensions (CLP) business and reporting to a Senior Distribution Manager. Zurich’s CLP business manages the group pension and risk business for hundreds of medium to large employers – both Irish and international. Zurich is the fastest growing life company in Ireland with assets under management of €30bn.
This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010.
Your Role
As a Customer Relationship Manager your main responsibilities will include, but not necessarily be limited to, the following:
• The onboarding of new group pension schemes
• Managing, retaining and growing a portfolio of existing clients by conducting investment reviews, increasing member take up, cross-selling of products and developing relationships for repeat sales and referrals.
• the delivery and coordination of multiple projects to support the acquisition, implementation and transition of all DC scheme member records and associated assets.
• Ensuring that clients are delivered a co-ordinated quality service by all areas of Zurich by pro-actively working with Sales, Operations and other service delivery areas to exploit opportunities and anticipate and mitigate problems.
Your Skills and Experience
As a Customer Relationship Manager your skills and qualifications will include:
• A minimum of six years business experience specialising in HR or employee benefits management.
• Excellent interpersonal skills with the confidence to work pro-actively with companies and employee benefit
• Good presentation, organizational, influencing and planning skills
• Experience of influencing industry bodies
• A third level qualification in HR, Business, Investments and/or Pensions
Additional Information
Primary work location is Blackrock. Position is Dublin-based.
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
Who we are
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!