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Global Software Asset Management Specialist - Microsoft & Oracle or Microsoft & Red Hat



Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.


Zurich Dublin Technology Center is looking for a senior SAM specialist who specializes primarily in Microsoft enterprise software and secondarily in Oracle or Red Hat to join to join global Software Asset Management function with an objective to optimize software contract spend, manage compliance, analyses data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging senior role, requiring a broad understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within Zurich Group.  


GTO SW Asset Management comprises of an international team of SAM experts in four countries, managing a multi-million-dollar software portfolio and helping other IT stakeholders to achieve their objectives. This is a perfect opportunity for someone who would like to work at a groupwide global level in defining and implementing 'Best Practice' methodologies related to SAM service primarily in Microsoft and secondarily in Oracle or Red Hat space. 

Your Role

As a Global Software Asset Management Specialist - Microsoft & Oracle or Microsoft & Red Hat your main responsibilities will include, but not necessarily be limited to, the following:


•    Subject matter expertise, in-depth and proven knowledge of SAM operations and competencies, with ability to apply and advise on complex software licensing topics and produce ELPs specifically for Microsoft and Oracle or Microsoft and Red Hat – user based as well as server based. 
•    Understands Microsoft licensing concepts and product use rights within containers, in on prem as well as in cloud operating environments.  
•    Navigating and leveraging Microsoft software related billing, tracking and measurement systems and tools like Azure Active Directory, CMDB, My Access, Intune. 
•    Navigating and leveraging Microsoft and Oracle or Red Hat software related billing, tracking and measurement systems
•    Provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage. 
•    Negotiate successfully across the organization and with external suppliers/vendors in a constructive and collaborative manner. 
•    Maintains stakeholder community and enables information sharing environment. 
•    Proactively identify and drive initiatives to achieve SW related savings, mitigate compliance risks, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements. 
•    Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams. 

Your Skills and Experience

As a Global Software Asset Management Specialist - Microsoft & Oracle or Microsoft & Red Hat your skills and qualifications will include: 


•    5+ years of relevant proven experience with:
o    direct responsibility and hands-on management of Microsoft and Oracle or Microsoft and Red Hat software portfolio in enterprise environment (irrespective of industry),
o    personally creating and responsibility for a full ELP for server based software (primarily SQL and Windows),
o    strong understanding of license restrictions, benefits, optimization opportunities, BYOL concepts for product use within AWS/Azure Cloud,
o    active hands-on work with general Microsoft specific system and usage billing, tracking and measurement tools,
o    advanced hands-on MS Excel skills (V/H-Look Ups, Pivots, Complex calculations, …), 
o    profit and Loss (P&L) calculations and accruals for cost impact.
•    Fluent spoken and written English (strong B2+). 

•    analytical skills, financial and commercial acumen, attention to detail, ability to process data in a complex global organizational environment,
•    organizational, productivity, time and project management skills,
•    ability to interface, influence and network with managers, staff and stakeholders inside and outside of the organization,
•    communication and negotiation skills with vendors as well as with internal stakeholders.

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 


Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 


At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

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