Platform Automation Engineer - Dublin

123629

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority.

We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions.

Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for an Platform Automation Engineer who will :

Ensure availability, performance, and monitoring of services and products, managing change and capacity to support reliability and scalability

Develop integration components, data models, and APIs to enhance interoperability and streamline functionality across systems.

Contribute to project and product planning with a focus on reliability, performance, and reducing operational toil.

Your Role

As an Platform Automation Engineer your main responsibilities will include, but not necessarily be limited to, the following:

Designs, codes, tests, and delivers software to automate manual operational tasks, reducing overhead and enhancing efficiency

Troubleshoots priority incidents and facilitates post-mortems, ensuring incidents are permanently resolved.

Collaborates with Cloud Centre of Excellence (CCoE) and application development teams throughout the lifecycle, developing software for reliability and scale with minimal refactoring

Analyses application and infrastructure patterns and data to support better Service Level Objectives (SLOs)

Contributes to team delivery by working on complex tasks to a high standard, while actively learning and teaching new skills

Balances operational work with engineering work for optimal team efficiency

Participates in rotational support coverage as needed

Coaches team members and leads teams as necessary

Monitoring/Observability Specialty

Develops best-in-class monitoring frameworks for end-to-end flow monitoring and noiseless alerting, ensuring accurate and actionable telemetry

Creates automated solutions for software and product upgrades, change management, and release management, enhancing stability, speed, and reliability across services

Data Protection/Backup/Recovery Specialty

Develops and implements resilient data protection solutions, focusing on automated backup and recovery to safeguard critical assets in cloud environments

Builds advanced cloud-native mechanisms for data integrity and protection, including cyber vault isolation and streamlined, code-driven recovery processes for seamless resilience

Your skills and experience

As an your skills and qualifications will include:

Automation Engineering

Experience with tools and technologies such as Prometheus, Grafana, and other observability platforms (E.g. Amazon CloudWatch, Azure Monitor, Honeycomb)
Skilled in developing automated tools, systems, and services across multiple technology domains to improve efficiency and reliability
Experienced in building and deploying software-based infrastructure components (e.g., cloud platforms, container systems, compute, storage, and network services)

SRE

Exposure to troubleshooting system-level components, ensuring stability and resolving complex issues efficiently
Contributes to performance monitoring and capacity management tools, enhancing operational visibility and responsiveness
Hands-on experience in developing and managing automation capabilities with an SDLC mindset, creating robust, scalable solutions for monitoring, observability, and data protection
Expertise in creating automated frameworks for telemetry, alerting, and secure data handling across cloud and on-premises environments, ensuring comprehensive visibility and data security

Business Knowledge

Strong understanding of reliability and production management, with a focus on maintaining high availability and stability across services
Risk-aware mindset with knowledge of key operational risks in financial institutions, applying this insight to develop resilient and compliant solutions
Promotes a culture of continuous improvement, driving proactive enhancements in processes and systems

Experience

Experience in system and software security (SSO, Kerberos, LDAP, Windows AD, etc.), ensuring robust identity and access management
Application of engineering principles to production management, supporting scalable and efficient operations
Proven track record in automation, effectively reducing manual work and enhancing workflow productivity and consistency

Additional Information

Primary work location is Dublin Technology Centre Trident House, Blackrock. Position is Dublin based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.