Temporary Junior Administrator

Temporary Junior Administrator

Zurich Ireland is seeking a highly capable, organised and ambitious Junior Administrator to take on a demanding, temporary short term, six-month role within our busy Claims operation. This is a hands-on position with real responsibility. You will be expected to work accurately, meet deadlines, manage contesting priorities and take ownership of important data and administration activities.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Junior Administrator your main responsibilities will include, but not neccessarily limited to, the following:

• Complete scheduled data checks, updates and reconciliations across claims systems and operational reports, maintaining a consistently high level of accuracy.

• Maintain and process bordereaux information, including reserves, payments and settlement-stage updates.

• Investigate and progress exceptions arising from robotic and administrative processes.

• Manage data accuracy for NCID submissions.

• Manage accurate data transmissions for Zurich Global’s International Programme (IPZ).

• Identify discrepancies, find the appropriate next step and route complex issues to the correct team, maintaining a clear record of the action taken.

• Manage work queues and legal-cost payment administration within deadlines.

• Complete finance-related data updates and assist with monthly payment and debt reviews.

• Identify recurring data or workflow issues and clearly highlight where follow-up or process improvement is required.

• Provide reliable postal and general administration support, including coordination between the Dublin and Wexford teams.

Your Skills and Experience

As a Junior Administrator your main responsibilities will include, but not necessarily be limited to, the following:

• Experience in the insurance industry.

• A good working knowledge of Microsoft Excel and a willingness to develop more advanced spreadsheet and data-handling and analytical skills.

• Experience using Insure 90 Claims Management system and IDM document Management system  

• Confidence in communicating clearly and professionally with colleagues and claims stakeholders.

• Exceptional attention to detail, with a willingness to check your own work and correct errors quickly.

• The discipline to prioritise tasks, manage your time and deliver work without constant supervision.

• A questioning, solutions-focused mindset, with a willingness to challenge unclear information and follow issues through to completion.

• Strong numerical ability and confidence in working with detailed information.

• Reliability, maturity and discretion when handling business and customer information.

• Flexibility to respond to changing priorities and learn new systems and processes quickly.

The successful candidate will be trusted with meaningful operational tasks and will be expected to contribute from an early stage.

Additional Information

Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Janelle Cunningham is looking forward to receiving your application by clicking on the button “Apply online”.

Who We Are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,500 people across its locations in Dublin and Wexford.

Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 82 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Reflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest.

The Group has more than 65,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.