Personal Assistant (12-month fixed term contract)

Working hours: This role is available on a part-time, job-share or full-time basis. 

Location: London or Whiteley

Closing date for applications: 25th November 2025

The opportunity:

Are you an experienced Personal Assistant ready for your next challenge? We have a fantastic opportunity to join our UK Commercial Insurance business, providing high-level support to the Head of Commercial Insurance Operations on a 12-month fixed-term contract. With flexibility on location, you can be based in either our London or Whiteley office, and benefit from hybrid working arrangements.

We’re looking for a proactive, highly organised individual with exceptional communication skills—someone who can confidently manage multiple priorities and handle confidential matters with professionalism and discretion.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

As the Personal Assistant, some of your responsibilities will include:

• Provide high-level, confidential administrative support, including managing correspondence and handling sensitive information.
• Organise and prioritise tasks to ensure efficient and timely completion of work.
• Manage complex calendars, schedule meetings, and coordinate internal and external events.
• Arrange travel and logistics using the Egencia tool, and process related expense reports.
• Prepare reports and presentations to support business, HR, and financial processes.
• Respond to internal queries and emails, ensuring clear and professional communication.
• Welcome and direct visitors, acting as a key point of contact for internal and external stakeholders.
• Take accurate meeting minutes and follow up on actions as required.
• Identify opportunities to improve administrative processes and support continuous improvement.
• Collaborate with the assistant community and wider team to share best practices and provide cross-team support. 

What are we looking for?

• Proven experience supporting senior leaders in a fast-paced environment
• Strong administrative skills, including complex diary management, travel coordination, and event planning
• Proficient in Microsoft Office Suite, particularly PowerPoint, Word, Excel, and Outlook
• Highly organised and detail-oriented, with the ability to manage multiple priorities
• Able to work independently and proactively with minimal supervision
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a solutions-focused mindset
• Skilled in building and maintaining effective working relationships
• Discreet and professional, with a clear understanding of confidentiality 

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. 

What will you get in return? 

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

Who we are:  

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.  

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. 

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.  

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. 

Our Culture: 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. 

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. 

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. #LI-Hybrid