Personal Assistant

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: Farnborough with travel to Birmingham, London and Fareham 

Closing date for applications: 31st January 2026

The opportunity:  

Are you an experienced Personal Assistant or someone with extensive administration experience, looking to take the next step? Zurich Municipal are looking for an organised and personable individual to provide personal assistance to members of the leadership team. Ideally you will have some PA experience, but most importantly, we need you to be organised and confident, with strong IT and administration skills.  

Zurich Municipal is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 we’ve insured charities, voluntary organisations, housing associations, and the education and public sectors, helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK, from insuring a large local authority to small community groups.

Zurich Municipal is a direct dealing commercial business, dedicated to the public and voluntary sector. Operating on a direct basis, and sometimes alongside brokers in a tripartite relationship, we embed ourselves within markets developing meaningful and longstanding relationships at all levels.  

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.  

What will you be doing?  

As a Personal Assistant, you will: 

• Provide day-to-day support to a minimum of 2 Senior leaders including diary management, travel arrangements, meeting coordination and other activities  
• Perform confidential administrative work including timely responses to emails 
• Organise and prioritise own assignments to ensure timely and accurate completion of work 
• Helping to manage priorities and schedules to keep things running smoothly 
• Prepare expense reports and handle payments for expense items 
• Greet and direct internal and external guests and handle internal customer and employee enquiries  
• Support in producing presentations in advance of internal/external meetings and attend meetings to capture minutes/actions where appropriate.  
• Compose routine and non-routine correspondence from brief notes, oral or written instructions 
• Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices 
• Monitor business processes in order to identify opportunities for improvement 
• Coordinates travel logistics using the Egencia tool 
• Supports various HR processes
• Supporting communication between the Senior Leaders and internal teams 
• Provide support to wider team members when necessary 

Who are we looking for? 

• Previous experience within a PA or administrative role 
• Administration skills, along with knowledge of PowerPoint, Microsoft Word, Microsoft Excel, and Outlook 
• Ability to work with minimal supervision and in a demanding environment  
• High levels of accuracy and strong attention to detail 
• Proactive individual with effective communication, problem solving and relationship management skills 
• Appreciation of importance of maintaining confidentiality 
• Strong network of support (or ability to quickly build one) and able to find ways to get things done 
• Effective Communication 
• Problem solving and solution mindset  

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

What happens next?

If you are curious to know more or not quite sure if your skills match this role, please reach out to the hiring manager or the Talent Acquisition Business Partner for an informal conversation.

At Zurich, we are committed to supporting every employee to progress in their careers and therefore encourage internal moves through a transparent posting and selection process. We also ask you to inform your current line manager about your application beyond the first interviews in the spirit of transparency.

If you are successful in securing an interview, please be aware that the recruiting manager may reach out to your current manager for an internal reference - this will be an informal conversation, and no historic performance ratings will be disclosed.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:  

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.  

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. 

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.  

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. 

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.