Senior Claims Officer

Job Accountabilities

• Responsible for the complex liability, property, Employees‘ Compensation claims
• Responsible for orgranizing customer meeting presentation and preparation of Powerpoint slides
• Provide technical support to the team including work simplification and automation initiatives
• Provide data analytics for Commercial portfolios 
• Assist the Claims Manager in managerial tasks if necessary and also other ad hoc tasks
• Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
• Compliance with customer protocols/service charter

Job Qualifications

• Degree holder in Health, Insurance, Business Administration or Legal
• ANZIIF / ACII would be an asset
• Over 4 years claims management experience; preferably with large and complex claims management skill
• Experience in managing legal claims is highly preferred
• Previous experience in handling corporate clients and global settlement would be an asset
• Knowledge in insurance principles; understand industry standards and protocol
• Litigation knowledge is highly preferred; understanding on legislation and legal liability
• Knowledge of claims agreements and interpretation of policy cover
• Knowledge of the legal procedure of Workers’ Compensation litigated case in Hong Kong
• Strong knowledge of Employees‘ Compensation Ordinance
• Data analytical skill is preferred
• With medical knowledge would be an asset
• Good command of written & spoken English & Chinese (including Mandarin and/or Cantonese)
• Negotiation skills, both in written and verbal
• Candidates with less experience will be considered for Claims Officer position

Job Accountabilities

• Responsible for the complex liability, property, Employees‘ Compensation claims
• Responsible for orgranizing customer meeting presentation and preparation of Powerpoint slides
• Provide technical support to the team including work simplification and automation initiatives
• Provide data analytics for Commercial portfolios 
• Assist the Claims Manager in managerial tasks if necessary and also other ad hoc tasks
• Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
• Compliance with customer protocols/service charter

Job Qualifications

• Degree holder in Health, Insurance, Business Administration or Legal
• ANZIIF / ACII would be an asset
• Over 4 years claims management experience; preferably with large and complex claims management skill
• Experience in managing legal claims is highly preferred
• Previous experience in handling corporate clients and global settlement would be an asset
• Knowledge in insurance principles; understand industry standards and protocol
• Litigation knowledge is highly preferred; understanding on legislation and legal liability
• Knowledge of claims agreements and interpretation of policy cover
• Knowledge of the legal procedure of Workers’ Compensation litigated case in Hong Kong
• Strong knowledge of Employees‘ Compensation Ordinance
• Data analytical skill is preferred
• With medical knowledge would be an asset
• Good command of written & spoken English & Chinese (including Mandarin and/or Cantonese)
• Negotiation skills, both in written and verbal
• Candidates with less experience will be considered for Claims Officer position