Underwriting Service Specialist

Underwriting Service Specialist within Multinational Insurance Programs

Are you interested in joining an inspiring work environment where you can make a difference? Zurich Insurance Group is a global insurance company with about 63 000 employees and one of the world’s most sustainable insurers, as shown by the S&P Global Corporate Sustainability Assessment.

We are now looking for a new colleague to join our Underwriting Service Specialist Team within Multinational Insurance Program, working from our Finnish, hybrid office.

Job description

As a Producing Underwriting Service Specialist, you will handle Multinational Insurance Programs within several lines of business. Your role is primarily administrative in nature, requiring a keen attention to detail and the ability to manage complex systems and processes on a daily basis. You will work with international and domestic business, providing other Zurich Network Offices and Partners with the information they need to issue local policies within stipulated timeframes and quality standards. In addition, you will support and collaborate with Underwriters in both pre- and post-bound activities, and step in to assist your Underwriting Service Specialist colleagues when needed.

As a person, you demonstrate strategic thinking and are accurate in your work. You have a problem-solving mind-set, are communicative, and show multitasking capabilities. You understand concepts and instructions quickly and are comfortable making own decisions within your own sphere of work but understand when to seek advice. You like to work in a team where helping and supporting each other is an essential part of the success. You have an international mindset and like to work in an international environment.

Qualifications:

• Bachelor’s degree within business administration (or equivalent)
• Experience in a service role with market-facing activities / direct customer interaction
• Experience within the international insurance market is a plus
• High digital matureness with excel skills 
• Solid verbal and written communication skills in both Finnish and English is a requirement

Skills and competencies:

• Ability to deliver excellent customer service
• Ability to work in multiple systems comfortably, working with both speed and accuracy
• Ability to handle multiple priorities and change
• Interest in continuous improvement of routines and processes

What we can offer you:

• Hybrid working
• Competitive compensation package       
• Wellbeing initiatives
• Global Career development
• A diverse and inclusive workplace
• Great location in the central part of Helsinki

Please refer your questions to Markus Winqvist, Manager Underwriting Service Finland, markus.winqvist@zurich.com or Carl-Arvid Nilsson, Nordic Talent Acquisition Specialist, carlarvid.nilsson@zurich.com.

You are welcome to submit your application online on November 16, 2025, at latest. The selection process will run continuously, and we encourage you to submit your application as soon as possible.

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Who we are
Zurich Nordic is the local arm of Zurich Insurance Group, one of the world’s leading insurance companies with over 63 000 employees. Zurich has been operating in the Nordic market for 150 years with offices in Stockholm, Oslo, Copenhagen and Helsinki, where we also serve the Baltic market.

Zurich Nordic is a leading provider of commercial insurance solutions, as well as a wide range of risk management products and services, for businesses in the large corporate and middle market segment. We support companies with local and global presence, in more than 200 countries and territories.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. Its core values Optimism, Caring, Reliability, Togetherness, Forward-Thinking and Results Orientation guides its employees and informs every action they take. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.

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