Underwriting Service Specialist

Underwriting Service Specialist within International Insurance Programs

Are you interested in joining an inspiring work environment where you can make a difference?

Zurich Insurance Group is a global insurance company with around 60 000 employees and one of the world’s most sustainable insurers, as shown by the S&P Global Corporate Sustainability Assessment. Zurich Insurance has been active in the Nordics since 1875 and has approximately 230 colleagues in Sweden, Denmark, Finland and Norway where we work closely with our global network consisting of over 215 countries. We provide nearly 1 000 customers with tailor-made insurance solutions and services within different segments such as Liability, Property, Marine, Engineering lines and construction, Financial lines, Accident and Health.

We are now looking for a new colleague to join our underwriting services team, working from our Finnish, hybrid office.

Underwriting Service Specialist

As an Underwriting Service Specialist, you will handle International Insurance Programs within several insurance lines. You will work with international business, providing other Zurich Network Offices and Partners with information to issue required local policies within stipulated timeframes and quality. In addition, you will support Underwriters in both pre- and post-bound activities.

As a person, you have a problem-solving mind-set and you are good communicator. You are comfortable making own decisions within your own scope of work but understand when to seek advice. You like to work in a team where helping and supporting each other is an essential part of the success. You have an international mindset and like to work in an international environment.

Job tasks:

• Support underwriting in the design of international program
• Implement and instruct an International program and follow-up during the year for changes
• Process all necessary tasks for registration of business in the local and international systems and cash management.
• Interact with brokers and customers, attending internal & external meetings to ensure that all service aspects are met according to expectations.
• Communicate effectively within the internal Zurich network, manage and resolve issues related to International programs.

Qualifications:

• Bachelor’s degree (or equivalent)
• Experience in a service role with market-facing activities / direct customer interaction
• Experience within the international insurance market is a plus 

Skills:

• Ability to deliver excellent customer service
• Ability to handle multiple priorities and change
• High digital matureness with strong excel skills
• Ability to work in multiple systems comfortably, working with both speed and accuracy
• Interest in continuous improvement of routines and processes
• Solid verbal and written communication skills in both Finnish and English is a requirement

What we can offer you:

• Competitive compensation package       
• Global Career development
• A diverse and inclusive workplace
• Hybrid working model
• Office with a great location in the city center

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our customers and colleagues.

Please refer your questions to Carl-Arvid Nilsson, Nordic Talent Acquisition Specialist, +46 76 720 33 50, carlarvid.nilsson@zurich.com

You are welcome to submit your application online on October 13th, 2024, at latest. The selection process will run continuously, and we encourage you to submit your application as soon as possible.

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