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Assistant Claims Manager (Liability and Employees' Compensation)


Job Accountabilities:

  • Responsible for the large and complex Liability and Employees' Compensation claims
  • Provide technical support to the team including work simplification and automation initivitates
  • Responsibe for orgranizing customer meeting presentation and preparation of Powerpoint materials
  • Provide data analytics for Commerical portofolios  
  • Assist the Claims Manager in managerial tasks and other ad hoc tasks
  • Adhere to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
  • Compliance with customer protocols / service charter


Job Qualifications:

  • 5 years or above experience in Liability and Employees' Compensation claims preferably with large and complex claims management skill
  • Achieved recognised industry standard (e.g. Snr Asso. of ANZIIF)
  • Preferably Bachelor degree or above or equivalent working experience
  • Extensive experience with all major aspects of the claims adjustment process
  • Experience in Liability and Employees' Compensation claims handling with good customer service skill is a must
  • Technical knowledge of products and services
  • Technical claims handling knowledge of Liability and Employees' Compensation insurance products
  • Understand local legislation and legal liability
  • Understand industry standards and protocol
  • Knowledge of claims agreements
  • Interpretation of policy over Knowledge and application of the litigation process
  • Data analytical skill is preferred
  • Candidates with less experience will be considered for Senior Claims Officer position


Are you interested in working for a company that values its people and put's its customers and employees at the heart of everything we do? Are you looking for growth opportunities beyond simply a career? Then Zurich could be just the place for you!


Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! 

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team. 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 



  • Location(s):  HK - Hong Kong

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