Customer Care Consultant (Call-centre)

Job Accountabilities

• Provide professional customer services to the General Insurance claims enquiries by phone and/or email
• Maintain our customer services in good quality to achieve customer satisfaction
• Support ad-hoc projects and administrative tasks as assigned

Job Qualifications

• Fresh graduate (HKDSE holder or above) who is interested in developing career in insurance industry is welcome
• Candidates with minimum 3 years of relevant experience may be considered as Senior Customer Care Consultant
• Proficient in Cantonese and English; Mandarin is a plus

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong