Senior Business Analyst (Life Business Solutions)

Job Accountabilities

• As a key member to provide support to Life New Business & Underwriting Solutions projects in full-cycle and ensure all the deliverables and initiatives are completed timely and within budget
• Closely work with stakeholders on assigned new Life product Day 1 and Day 2 implementation
• Perform business analysis and UAT for assigned projects
• Review, identify and propose solutions to close any gaps arisen due to changes in business needs and/or regulatory guidelines
• Follow through the assigned projects from end-to-end to ensure deliverables and initiatives are managed professionally, well-conceived and aligned with company directions
• Responsible for delivery progress updates, related documentations (e.g. meeting minutes, business requirement document, UAT plan & signoff document, user manual, training deck, etc.) and statistic reports for management reporting
• Participate in vendor selection, maintenance and monitor/review of their service quality & performance accordingly to service level agreement
• Contribute to the culture of continuous improvement by adopting Six Sigma methodologies to identify and exploit opportunities for overall services improvement and risk mitigation

Job Qualification

• Bachelor's degree with minimum 4 years of relevant experience in Life insurance operations
• Solid knowledge of Life products and Life New Business and Underwriting operations
• Familiar with the full cycle of project management
• Able to work independently with good organizational and time management skills on multiple assignments in parallel for meeting tight timelines
• Strong communication and interpersonal skills plus analytical and problem-solving skills
• Good command of both written and spoken English and Chinese
• Proficient in MS Offices, including Word, Excel, PowerPoint, Visio, etc.
• Knowledge of Six Sigma is an advantage

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong, CN - Guang Zhou, Tianhe 
• Remote working: Hybrid
• Schedule: Full Time