Senior Officer, Life Direct Sales

Job Accountabilities

• Promote Life insurance products, services and offers to target customers through telephone calls according to the planned sales campaign activities within the compliance and regulatory framework in professional manner
• Handle customer enquiries and application from inbound promotion hotline and/or online websites and drive to sales closures
• Conduct selling of Life insurance products or other services as assigned, including ad hoc events or worksite marketing activities, etc.
• Achieve monthly and annual individual and team sales targets
• Provide professional and excellent insurance sales and advice services with accurate product information
• Assist in designing effective sales approaches through the identification of insurance needs / gaps of customers from the study of customer profiles or interactive fact finding during the call with customers to optimize sales opportunities
• Provide operation support to sales campaigns

Job Qualifications

• Minimum 2 years of telesales experience, preferably in insurance industry
• Certifications of valid IIQE 1 & 3 are required
• Certifications of IIQE 2 & 5 are preferable
• Possess pro-active and "can do" attitude with matured sales skills which can lead and drive a potential sales opportunity into real sales in a more instant manner
• Excellent communication and customer service skills with professional telephone manner
• Native in Cantonese and good command of English & Mandarin

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong