Senior Officer, Premier Wealth Centre (Life Business)

Job Accountabilities

• Provide administrative support to the daily operations of Premier Wealth Centre (the Centre) for Life Business
• Provide quality customer services relating to New Business, MCV verification and after-sales services
• Closely work with Distribution Support Services team and Business Development team in the execution of strategic customer initiatives assigned to drive continual improvement culture
• Effectively manage the booking and usage of facilities in the Centre
• Suggest, drive and implement the improvement plan of operational effectiveness and efficiency for Distribution Support Services

Job Qualifications

• Minimum 5 years of solid customer service experience in hospitality industry
• Holder of IIQE 1, 3 & 5 is preferable
• Knowledge of Life insurance products and operations is an advantage
• Excellent communication skills, professional telephone manner and complaint handling skills are essential
• Good command of Cantonese, Mandarin and English
• Proficiency in MS Office, such as Words, Excel, Outlook, etc. and Chinese Word Processing

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong