Senior IT Business Analyst

Senior IT Business Analyst

Place of work: Cracow

Job purpose:

As a Senior IT Business Analyst for the Property Insights Project, you will play a pivotal role in driving the product roadmap and resolving critical dependencies.

Responsibilities:

• Contributing to planning and being responsible for the analysis approach, adapting organizational standards to meet project and product goals.
• Collaborating with various business areas, including Risk Engineering and Underwriting, while keeping the customer at the heart of your focus.
• Driving activity and understanding deliverables to meet challenging timelines.
• Eliciting and documenting business requirements, ensuring the needs of both internal and external parties are reconciled.
• Performing analysis across end-to-end business processes to understand system impacts.
• Presenting complex problems and analysis results in a simplified manner to technical and non-technical users.
• Contributing to the functional design of the system, preparing use cases, functional and technical specifications, and other design artifacts.
• Working closely with the development team to ensure the scoped solution fully meets business needs.
• Performing peer reviews and tests for project artifacts to ensure specified standards are attained.
• Leading and sharing best practices and experience with peers to maximize effectiveness and efficiency.
• Providing support for testing, implementation, and training activities to ensure seamless delivery.
• Understanding business objectives and specifics to validate business requirements and ensure alignment with strategic priorities and vision.
• Providing explanations and expertise regarding ‘as-is’ and ‘to-be’ for business processes, products, data, and user flows to appropriate stakeholders during requirement elicitation and specification phases.
• Conducting elicitation and specification sessions with subject matter experts and end users.
• Creating solution/IT requirement specifications from business requirements.
• Applying agreed design and work/quality principles.
• Providing input regarding solution alternatives and engaging in brainstorming and workshops across teams and in combined BA/Architect/Developer sessions.
• Supporting Lead Business Analyst and Project Manager in delivery planning, backlog management, and implementation dependencies.
• Owning assigned topics end-to-end, including related dependencies, helping to ensure overall project deliverables and timelines are met.
• Participating in post-implementation activities, including system documentation completion, problem-solving, production support, and measurement of benefits achieved.

Candidate’s profile:

• End-to-end experience of the project lifecycle and business analysis experience across a range of IT and business change projects.
• A sharp and clear mind, capable of grasping complex problems and breaking them down into simple concept
• Experience with different methodologies and best practices using a range of requirement elicitation and documentation techniques, tailoring analysis approaches to the needs of each project or analysis task.
• Experience in delivering BA artifacts on large projects over 5m.
• Excellent stakeholder management skills.
• Experience in documenting use cases, functional specifications, or similar.
• Experience with system and user acceptance testing.
• Experience in business process modelling and tools.
• A good understanding of IT and digital technology combined with a high degree of commercial awareness.
• Business Analysis qualifications (e.g., ISEB or CBAP) and a background in Commercial Insurance.
• Demonstrated experience with calling and specifying APIs.
• Proven experience (3 to 5 years) as a business analyst or subject matter expert in global transformation projects at a strategic level with a clear solution and delivery mindset.
• Proven experience in agile delivery environments, feeling comfortable in complex global project setups, and being able to work under pressure in a multi-vendor and multi-cultural team.
• Sound experience in capturing complex business requirements, translating them into abstract concepts, then concise functional IT requirements, and ultimately targeted input materials for testing and user training.
• Very strong problem-solving, organizational, and analytical skills.
• Very strong ownership and proactivity.
• Result driven, autonomous personality with high standards towards your own work.
• Strong team player.
• Very strong communication and co-creation skills.
• Experience as a software developer is an advantage
• Sound knowledge of the financial industry, ideally international commercial insurance.
• A bachelor’s or master’s degree or comparable qualification, preferably in IT, business information technology, or equivalent.
• Balanced mix of business acumen and technology savviness.
• Advanced English language skills, written and spoken.
• Availability for an 18-month employment contract with possibility of extension.

We offer:

• real life opportunities to develop and grow with us and contribute to the world around us
• competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• annual bonus depending on company annual results and individual performance
• wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• referral awards
• online fitness trainings
• fresh fruits at the office
• hybrid work
• nice and friendly atmosphere

Who we are:

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.