Head of Corporate Real Estate & Workplace Services

Job Summary

We’re looking for a strategic and forward-thinking leader to helm our Corporate Real Estate & Workplace Services (CREWS) function. This role will shape our workplace strategy, drive operational excellence, and lead a diverse real estate and workplace portfolio that supports our business growth and employee experience.

What you’ll lead

1. Workplace & Real Estate Strategy

• Shape long-term strategies across space planning, leasing, sustainability, and workplace experience.
• Identify future-ready technologies and solutions that enhance efficiency and performance.

2. Data-Driven Insights

• Use workplace and real estate platforms to extract insights, track KPIs, and generate dashboards that influence business decisions.
• Tell compelling stories through data to shape workplace transformation.

3. Project & Portfolio Management

• Lead end-to-end CRE and workplace projects — from design and procurement to delivery and close-out.
• Oversee branch relocations, refurbishments, and fit-out projects, ensuring business continuity and stakeholder alignment.
• Govern contractor performance, including quality, timelines, and defect rectification.

4. Vendor & Service Delivery Management

• Oversee vendor governance across FM, leasing, design, and workplace services.
• Drive contract negotiations and ensure performance aligns with SLAs and KPIs.

5. Financial & Budget Oversight

• Manage annual CAPEX and OPEX budgets, balancing strategic investment and cost efficiency.

6. Stakeholder & Landlord Engagement

• Build strong relationships with landlords and internal stakeholders through proactive communication and issue resolution.

7. Governance, Safety & Compliance

• Ensure compliance with local health, safety, and regulatory requirements.
• Monitor and report portfolio and project performance to senior management.

Job Requirements:

• Bachelors degree (or equivalent) and 6 or more years of experience in related field
• A seasoned leader with strong experience in:
  • Corporate Real Estate & Workplace Services
  • Leasing, space planning, and project management
  • Vendor and contract governance
  • Data-driven performance reporting
  • Large, multi-site or complex portfolios
  • Stakeholder and landlord engagement
  • Budget and CAPEX/OPEX management

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!

• Location(s):  MY - Kuala Lumpur 
• Remote working:
• Schedule: Full Time