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Marketing Specialist - Sibu


Job Summary

To drive growth and profitability in assigned territory through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

Develop and maintain profitable relationships with new and existing customers.

Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Manage teamwork for sales support.
• Coordinate/assess sales and service team.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve issues within function or unit.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.

Business Accountabilities

• Assess and evaluate business processes in order to identify opportunities for improvement.
• Support capability development activities in a channel or customer segment at the local level, focusing on one or more areas (development of customer or distributor insights; segmentation and value proposition; sales tools and platforms; channel effectiveness; customer management practices) to support business improvement.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.
• Provide specialist advisory support to internal clients on a daily basis, by being focal point of contact, to ensure that there is no misalignment between policy and practice.
• Instigate and drive research/analysis around potential business development opportunities.

Job Qualifications

• Bachelors Degree and 2 or more years of experience in the Sales area

• High School Diploma or Equivalent and 4 or more years of experience in the Sales area

• Experience with account management underwriting loss development, and underwriter communication
• Experience managing buying processes
• Portfolio management experience
• Experience with principles of sales, sales techniques, and sales terminology
• Experience working within a regulatory environment
• Experience with Microsoft Office
• Experience analyzing financial statements
• Licensed to sell insurance products

• In-depth understanding of the principles of sales, sales techniques, and sales terminology
• Leadership skills including planning and budgeting
• Ability to multi-task
• Experience working in a team environment

Job Functions

• Facilitate and provide training to customer and Strategic Business Unit personnel on products and services.
• Facilitate and provide training to customers.

You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!


  • Location(s):  MY - Remote Work 
  • Remote working:
  • Schedule: Full Time
  • Recruiter name: Tarenjit Kaur
  • Closing date:

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