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New Business Products & Projects Specialist


Job Purpose

Under direct supervison, performs moderate to complex job duties and responsibilities to contribute to the development and management of underwriting quality and governance processes across business area.


Key Accountabilities

  • Provides assurance that the underwriting business operates effectively, and in accordance with agreed rules and regulations.
  • Contributes to the ongoing development, implementation and maintenance of governance tools and quality control processes; Assists the development and maintenance of underwriting procedures manuals.
  • Handles a range of analysis and advice to support the development of effective local and central governance processes and practices.
  • Contributes to the development of business effectiveness through monitoring of activity and making recommendations for change/remedial action.
  • Contributes to / assists with business compliance with regulatory compliance.
  • Proactively supports development of self and others.
  • Contributes to the continuous development of governance tools, processes and supporting activity with respect to efficiency and effectiveness of underwriting operations.


Business Accountabilities

  • Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
  • Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
  • Collect evidence from well established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
  • Monitor underwriting processes in order to identify opportunities for improvement.
  • Provide clear explanations for underwriting decisions, sharing relevant technical information to build and maintain relationships with customers/distributors.
  • Resolve operational day-to-day problems referred from other functions of the business, ensuring an efficient and high-quality service is extended to all distributors and customers.


Performance Management Accountabilities

  • Model behaviors that demonstrate commitment to corporate values.
  • Take accountability for participating in the performance management cycle.
  • Participate fully as a team member and contribute to the improved performance of the team.
  • Expand knowledge and exchange it with team members and business partners.
  • Take action to manage own personal development.


Job Requirements

  • Bachelor’s Degree or around 2 years of experience in the Underwriting area.
  • Excellent organizational and time management skills
  • Strong knowledge of underwriting philosophy/techniques
  • Ability to effectively assess risk.
  • Ability to work in a team environment.


Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s):  Kuala Lumpur, Malaysia
  • Recruiter name: Kamilia Kamil

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