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SAP FSCM Senior Business Analyst


You will have the opportunity to be part of Zurich Global projects. Part of the responsibility will require you to deliver solutions to the business. 


Key Accountabilities

•    Describe as-is / to-be models as part of the requirements elicitation process i.e; process, data, workflow, application etc.
•    Able to adapt to and apply different delivery methodologies including SCRUM, Waterfall 
•    Plan, conduct / facilitate elicitation sessions and ensure production of associated deliverables.
•    Understand customers´ objectives, processes and products in order to make recommendations.
•    Support project manager in building Business Case, including cost / benefit analysis, risk assessment, project scope and development of a high level plan.
•    Produce requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation.
•    Planning and follow-up of Business Analyst activities for the project / program.
•    Analyze and manage requirement risk, trace ability matrix and prioritize requirements.
•    Support development of test plan, testing, implementation and training activities.
•    Perform quality review checks on solution.
•    Support post implementation activities including problem solving and measurement of benefits. In case expected benefits not achieved support the analysis to determine root cause.
•    Communicate effectively through different mediums at all levels.
•    Based on the need of the project manages internal and external relationships with business partners and suppliers as required: Project management office. - Project/Program managers and sponsors of related project(s) and program(s) if applicable. - Other functions representatives impacted by assigned project(s) e.g. Business Areas, Marketing, Finance, Risk& Compliance, Audit, Legal.- Outsourcing partners, suppliers and consultants. - Technology experts. - Zurich customers (based on the need of the project). - Manages projects in accordance to and complies with related methodologies and policies.
Business Accountabilities
•    Successful completion of business analysis of projects.
•    Selecting appropriate processes required to meet the project objectives.
•    Using a defined approach that can be adapted to meet requirements.
•    Establishing and maintaining appropriate communication and engagement with stakeholders.
•    Complying with requirements to meet stakeholder needs and expectations.
•    Balancing the competing constraints of business need, services, technology and quality to produce the specified product, service or result with minimal change requests required.



•    Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Science & Technology or equivalent.
•    At least 1 full cycle of SAP FSCM implementation

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

  • Location(s): MY - Kuala Lumpur
  • Schedule: Full Time
  • Recruiter name: Izzah Saibudin

Apply now »