Senior Marketing Specialist

Job Summary

To provide reinsurance sales opportunities by providing service to customers, marketing activities and field underwriting to ensure service standards are met.

Job Accountabilities - Key Accountabilities

• Effectively communicate with all levels of the organization and external customers to ensure quality service.
• Efficiently use business processes, communicates product information and utilizes available resources to retain existing customers and support customer prospecting activities.
• Ensure service standards are met and business processes are efficient and effective.
• Lead short-term (3 to 9 months), defined scope projects.

Business Accountabilities

• Provide technical advice that results in improving business and enabling customers to solve a problem.
• Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to identify and recommend changes to business processes, customer service or products.
• Provide specialist advisory support to internal clients, by being a focal point of contact for resolving technical issues within function or unit, to ensure that there is no misalignment between policy an practice.

Job Qualifications

Bachelors degree (or equivalent) and 5 or more years of experience in related field