Senior Application Support Specialist

Job Accountabilities - Key Accountabilities

The Senior Developer quality checks program code, test plans/results, related objects, and documentation and responds to production support issues. Also they analyze programs to ensure that they efficiently use computer and storage resources and recommends appropriate changes as necessary.

They conduct preliminary estimates for the level of effort of new/change to application functionality and analyze and make recommendations for the need for system backup, security, restart/recovery, balancing & controls; recommend approaches for meeting such needs. They analyze and document the requirements and approaches to data conversion and data modelling.

Further they conduct system studies, analyze and evaluate existing computerized and manual systems/procedures to improve efficiency and research and develop techniques for converting manual operations to a computerized system.

They monitor and audit the work of junior staff, as necessary, to ensure that it meets installation standards, design specifications, efficiency, and accuracy.

Job Qualifications

Preferred:

1. Bachelor's degree (or equivalent) and 10 or more years of experience in Insurance field
2. Must possess Universe basic skills – be able to enquire, edit and familiar with TCL commands
3. Must have good problem-solving skills